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No one wants to lose a chunk of their hard-earned cash before it even reaches family or friends. That is exactly why I wanted to take a closer look at how well TransferGo supports everyday users. So here's my TransferGo review, where I walk you through what the service does well, what could improve, and who will benefit the most from it.
Plenty of users also want clarity on trust and security. Well, I get that, because I ask the same question before sending any amount abroad. You will find clear answers here, including a section dedicated to the topic many care about most: Is TransferGo safe?
Before we get deeper into the details, a quick heads up if you enjoy trying new tools in digital finance. BitDegree’s Airdrop Season 9 is live, with a $20,000 prize pool to be shared among participants. Sign up on Ogvio to secure eligibility for your airdrop rewards and experience high-speed remittance on a low budget.
Verdict at a Glance:
TransferGo presents itself as a practical money transfer service built around time-based delivery choices. Users can choose faster card-based transfers or rely on low-cost bank transfers when timing feels less urgent. Support availability can feel narrow in some time zones, though the platform still delivers a reliable daily experience for people who send money abroad often.
Pros
- Speed-oriented transfer options
- Low exchange rates and markup
- Invite and earn
- Multi-currency business account
- Linked Visa debit card
Cons
- No 24/7 customer support
- Only support transfers from Europe
- Occasional transfer delays
Table of Contents
- 1. TransferGo Review: Quick Overview
- 2. TransferGo Alternatives
- 3. Who’s TransferGo For?
- 4. Advantages
- 5. Limitation
- 6. Fees and Limits
- 7. Earning Rewards
- 8. Security
- 9. Customer Support
- 10. User Experience
- 11. Localization and Regional Adaptability
- 12. How to Use TransferGo
- 12.1. Create a TransferGo Account
- 12.2. Send Money
- 13. Comparison to Other Popular Money Transfer Apps
- 13.1. TransferGo VS Ogvio
- 13.2. TransferGo VS Krak
- 13.3. TransferGo VS PayPal
- 14. Conclusions: Is TransferGo Right for You?
TransferGo Review: Quick Overview
Before going any further with this TransferGo review, a quick look at the basics can be helpful. The table below shows the key points to know at first glance.
Type | Money transfer service |
|---|---|
Is TransferGo Safe? | YES |
Best for | Beginners and intermediate users |
Established in | 2012 |
Headquarters | London, United Kingdom |
Availability | 160+ countries |
KYC Verification | YES |
Security | 2FA and safeguarding mechanisms |
Features | Exchange rate lock, business account, TransferGo Card (physical and virtual) |
Supported Currencies | 41+ currencies |
Funding Methods | Bank transfer, debit/credit card |
Fees | Free (internal) or from 2% |
Customer Support | Email, in-app chat |
Privacy Features | End-to-end encryption |
Table: An overview of TransferGo features
Going through these essentials gives a good first impression of what TransferGo brings to the money transfer space. To better understand the features, I’ll walk you through every part of it in the next sections of this TransferGo review.
TransferGo Alternatives
After exploring TransferGo in detail, I’ve noticed a few areas where other platforms might better suit certain users. If you’re open to considering alternatives, here are three noteworthy options:
- Ogvio. The platform is designed to send money instantly to over 160 countries and supports more than 40 currencies. Balances are pegged to EUR or USD for stability, and @Tags let you pay without entering long account numbers.

- Krak. One of the newer global money apps, Krak supports instant, free payments across 160+ countries with over 400 currencies and assets. You can receive money via Kraktags, Payment Requests, or shareable pay links.
- PayPal. Widely known for online payments, PayPal also handles peer-to-peer money transfers. It works in over 200 countries, making it convenient to send or receive money almost anywhere.
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| A global money transfer service with an additional volatile currency rate pegging to USD or EUR. | A trusted way to send money worldwide, though its fees are higher than newer payment apps. | An all-in-one money app for everyday transactions. | |
| Visit site Read review | Visit site Read review | Visit site Read review |
Table: Comparison of Ogvio, Krak, and PayPal
Looking at these alternatives, you can see there are different features and tools that might suit various ways of sending or receiving money internationally.
📚 Read More: Best Money Transfer Apps
Did you know?
All Money Transfer Services may look similar to you, but they're NOT all the same!
Who’s TransferGo For?
Reading user TransferGo reviews, I found that the platform appeals to a wide range of audiences. People use it in different ways, from saving on costs to managing recurring payments. Here’s who could find it useful:
- Freelancers. Those who get paid by clients abroad can save on TransferGo fees and keep them predictable. Features such as fixed exchange rates and transfer speed options make it easier to manage income from multiple clients.
- Small Business Owners. Entrepreneurs paying international suppliers or freelancers will appreciate the multi-currency accounts, low fees, and free first transfers. The process keeps cash flow smoother and costs more transparent.

- Expats and International Workers. Individuals living or working abroad often need to send money home. TransferGo’s mobile app, debit card, and notification system make sending funds more convenient, even on the go.
While some users might look to other platforms for more complex features, the overall flexibility and clear cost structure explain why many positive user TransferGo reviews highlight its ease of use and trustworthiness.
Advantages
I’ve spent quite some time testing how the platform feels in practice. The biggest takeaway is that TransferGo does a nice job at simplifying international transfers while keeping delivery times flexible. Everything feels organized, practical, and well-thought-out for people who often send money abroad.

Here are the main advantages that stood out to me:
- Fast delivery options;
- Fixed exchange rates;
- Multi-currency and business support;
- Referral rewards;
- TransferGo Visa debit card.
On TransferGo, transfers can arrive instantly (within 30 minutes) or the next day, depending on your choice. Such flexibility suits both emergency payments and scheduled transfers.
Fixed exchange rates also deserve credit. Once a rate is locked, it remains in place until the transfer finishes. It helps avoid surprises when currency swings occur and ensures that the recipient gets the exact amount shown on screen. That small detail makes a big difference, especially for anyone managing a tight budget.

TransferGo lets you open a business account to manage multiple currencies for free. Those who handle suppliers, contractors, or international payrolls will likely appreciate how easy it is to track transactions across different markets without switching platforms.
The referral program also adds a nice community touch. By inviting friends to join TransferGo, you can earn small bonuses once their first qualifying transfer completes. The process feels effortless. Just share your link, and rewards show up once the conditions are met.
Lastly, the TransferGo Card completes the experience for those who prefer flexibility in spending. It’s a Visa debit card available in both physical and virtual formats, linked to your GBP account but also capable of holding EUR and PLN. You can use it at ATMs, in stores, or at any payment terminal that accepts Visa.
Limitation
No money transfer service runs without a few rough edges, and TransferGo is no exception. The experience remains smooth overall, but certain aspects might feel restrictive depending on your needs.

Here’s a quick look at the main points users should consider before fully relying on TransferGo:
- Higher fees on urgent card transfers;
- Limited customer support hours.
The first thing to note is TransferGo's price difference between payout speeds. Fast card transfers can be completed in 30 minutes, but convenience comes at a higher cost.
Those extra fees reflect faster processing rather than hidden markups, yet the jump can be noticeable when sending larger sums. That said, those who prioritize affordability might find the next-day or bank-transfer routes more practical.

The next issue involves customer support. Even though responses are generally quick, their limited operating hours sometimes leave gaps for people who need assistance late at night or across different time zones. Live chat and email channels both work well during working hours, but outside those periods, you might need to wait until the next business day.
To be fair, the support team handles requests professionally once they respond, and multiple language options further bridge communication gaps. However, people who send money across distant regions might wish the service kept its lines open longer.
Fees and Limits
TransferGo fees are closely linked to the delivery speed someone selects and the payment method used. The pricing is split into two general styles. Card payments can reach the recipient in as little as 30 minutes, though higher processing requirements tend to push fees up as the transfer amount grows.
On the other hand, bank transfers charge a fixed fee. As a result, users usually gain access to a more favorable exchange rate and lower overall costs on high-value transfers. Most next-day deliveries are free, and when a fee applies, it usually stays around £0.99.

I've also noticed that the app highlights which method offers the best value in each case, so you don't need to calculate everything yourself at checkout. That feature alone explains quite a bit about how TransferGo works behind the pricing.
There is one more detail that matters. TransferGo applies a small FX markup when converting currencies. The percentage typically starts from 0.5%, depending on the currency pair.
You will get 2 free transfers at the start, and any subsequent transactions will incur the regular fee structure.
I appreciate the fact that once the transfer rate is locked in, the amount received will not change. Currency swings during market hours can ruin someone’s budget, so this fixed-rate approach keeps the process stress-free.
Additionally, you can create a business account to manage multiple currencies for free. Exchange margins start from 0.35%, which is higher than the mid-market average but lower than what banks charge. Compared to traditional channels, you can keep more of the GBP, RON, PLN, or EUR earned.

Now let’s talk about limits. Bank transfers have no maximum amount on TransferGo’s side. Your own bank might impose daily limits, though, so double-check that part before scheduling big transfers.
Meanwhile, card payments have a per-transaction limit of £10,000. You can repeat transfers as often as you need, so someone with an ongoing financial responsibility abroad still has full flexibility.
Now, let's summarize all the fees and limits you can expect when using TransferGo:
Bank or Card Transfer Fees | From 0.2% |
|---|---|
FX Markup | From 0.5% |
Business Account Registration | Free |
Business FX Margins | From 0.35% |
Business Savings Account | Free |
Fast Track Delivery | £0.99 |
Table: TransferGo price structure
Overall, TransferGo’s fees stay competitive as long as you choose the payment method that suits your needs. I suggest using card payments only when timing matters.
Earning Rewards
Saving on fees usually takes the spotlight when someone compares international transfer platforms. Still, many people enjoy a small bonus on the side while supporting friends or family abroad. A few user TransferGo reviews even mention that the rewards program becomes a pleasant addition once you start sending money regularly.
The concept works like a referral system. Share a unique invite link with a friend, and once that person signs up and sends at least 100 GBP or the equivalent in another currency, a reward arrives in your account. The transfer needs to be international and completed successfully before the money appears in your balance.
Rewards don't sit there forever, though, since there's a timer that requires you to claim them within 30 days. Additionally, the program gives your invited friend 6 months to complete enough transfers to reach the required minimum.

Now, how do you navigate to the earning opportunities on TransferGo? The home screen displays a small banner that leads to the referral section. The top-left menu shows a tab called Earnings that also stores your link. Meanwhile, the web version places the feature in the left-hand panel under Invite and Earn. A quick tap or a click is all you need to send the invite.
There is one small reminder you need to note. Cookies help connect the invited friend to the person who shared the link, so they must remain switched on. Otherwise, the rewards might not be assigned to the right account.
Security
You probably searched for user TransferGo app reviews online to understand the security measures the platform has in place to protect your money.

TransferGo holds authorisation as an electronic money institution (EMI) under the UK’s Financial Conduct Authority (FCA) and meets regulatory standards under both the Electronic Money Regulations 2011 and the Payment Services Regulations 2017.
The business is also registered in England and Wales and is overseen by the Bank of Lithuania for certain operations. Rest assured, it has passed external checks and legal obligations, reducing the risk of the service operating in a non-compliant way.
User data and transfers are protected by end-to-end encryption, and the company works with international law enforcement to detect and address money laundering risks.

Deposit insurance does not apply because TransferGo is a digital payments service rather than a credit institution. Instead, it relies on safeguarding mechanisms, building confidence for anyone who asks, “Is TransferGo safe?”.
Customer funds stay separate from company finances in dedicated accounts held in reputable banks that meet regulatory requirements. If the firm becomes insolvent, clients should receive their funds back.
Customer Support
People usually expect quick answers when dealing with money, so customer support sections are highlighted in almost every user TransferGo review. Live chat and email are the main channels. Their hours are Monday to Friday, 06:00 to 19:00 UTC, and on weekends, 06:00 to 15:00 UTC. There is coverage most of the week, though not 24 hours a day.
Understandably, urgent situations can feel stressful, so I tried reaching out on X once just to see how fast a reply would come through. The team did reply, although they asked me to move the conversation over to email, which is something to keep in mind. Social media responses act more like a pointer to the official support flow.

A structured complaint process adds another piece of clarity. Written acknowledgement usually arrives within two business days. Meanwhile, the final response often lands within 15 business days.
Sometimes an investigation needs extra time, and in those cases, TransferGo extends the window to 35 days while keeping you informed. When someone still feels the issue needs further review, there is also an option to escalate to external authorities.
Language barriers can make someone hesitate from asking questions, so multiple support languages help bridge that gap. Here are some of the languages you can pick:
- Lithuanian
- Romanian
- Ukrainian
- Russian
- Turkish
I would still call the limited support hours a downside, especially for customers who send money across very different time zones. Moreover, shifting a conversation to email can feel slow when someone only wants a quick clarification. Still, responsiveness works well during the available timeframe, and proper escalation routes remain in place when an issue needs extra attention.
User Experience
In addition to the web experience, the TransferGo app is available on iOS, Android, and Huawei devices. The layouts look familiar to anyone who already uses modern fintech apps. On the homepage, you can find the country selector, transfer speed options, and the exchange rate, all with clear pricing.

Navigation feels quick until the point where a user needs to choose their country during sign-up. The list is long, and the search bar sometimes requires an exact match. I paused here longer than expected just to locate my home market correctly. Once that step passes, everything continues smoothly, and checking a rate takes only a few seconds.
TransferGo is preparing to launch an IBAN checker to avoid typos and reduce transfer delays. As of writing, the feature has not yet been released.
Payment flexibility continues with the TransferGo Card. It connects to a GBP account but supports spending and holding EUR and PLN as well.

People can use the card online, at payment terminals, or at ATMs in places where Visa acceptance applies. The physical card arrives in about 5 to 7 business days after the order. On the other hand, the virtual version activates instantly and can handle digital spending right away.
Localization and Regional Adaptability
Localization often tells how well a money transfer platform understands its users.[1] In several user TransferGo app reviews, people mention that the experience feels more welcoming when the platform speaks their language. TransferGo has built a system with this in mind, supporting a wide range of regions and languages to make every step feel familiar.
Transfers can be sent from Europe to many destinations worldwide, including major financial hubs and smaller corridors that serve migrant communities. The company also reminds users to carefully match the sending and receiving currencies.
Transferring dollars to a euro account, for instance, would result in a rejection by the recipient’s bank. To help users plan their transfers more accurately, here is a quick snapshot of the platform’s coverage:
Sending Base | Available from European countries |
|---|---|
Receiving Destinations | 160+ countries, including the United States, Spain, Japan, and Bangladesh |
Language Supported | 12 languages, including English, Ukrainian, Turkish, Polish, and French |
Table: TransferGo supported countries and languages
TransferGo’s multilingual support ensures that users across Europe and beyond can navigate the app with ease without feeling lost in translation. The interface automatically detects preferred language settings, and customer communication follows the same approach.
How to Use TransferGo
After understanding the fees and features, I wondered how does TransferGo work when actually sending money. If you have the same concern, let's walk through the actual steps.
Create a TransferGo Account
Before sending any money, you need a verified account on TransferGo. After setting up, verifying your identity ensures your transfers go smoothly and securely. Here’s how to get started:
Even if you start signing up on the TransferGo website, you’ll still need the mobile app to complete your registration.

Once uploaded, the verification process may take a few minutes to a few hours. You will receive a notification once your account is verified and ready for transfers.
Send Money
Here’s a step-by-step guide to making your first transfer:
![TransferGo review: selected transfer details with [Continue] button highlighted. TransferGo review: selected transfer details with [Continue] button highlighted.](https://assets.bitdegree.org/images/transfergo-review-selected-transfer-details-with-continue-button-highlighted.jpg)


Meanwhile, if you use a card, do not forget to:
- Add a new credit or debit card if it's your first time;
- Review your transfer details;
- Confirm the payment via your bank’s app or SMS code.
After the payment confirmation, the transfer will be processed immediately.
If you choose the bank transfer option, copy the provided payment details and make the payment in your bank's app. Once that step is completed, simply click [I have paid in]. It may take some time for TransferGo to confirm your payment, but in any case, you'll be notified upon delivery.
Comparison to Other Popular Money Transfer Apps
The easiest way to see what TransferGo is and where it fits in the money transfer market is through platform comparison. I’ll line it up with Ogvio, Krak, and PayPal to highlight their differences in fees, speed, and overall user experience.
TransferGo VS Ogvio
TransferGo has built a name for itself with a range of transfer speeds, while Ogvio is shaking up the scene with a fresh perspective on global payments. I find the contrast between them quite striking.
For TransferGo, everything revolves around how quickly money travels. You can choose how fast the money arrives, with several timing options available:
- Within 30 minutes;
- By the end of the same day;
- By noon the next working day;
- Within one working day.
Ogvio’s vision goes even further, removing nearly all costs while giving users control over both fiat and crypto in one place. The idea of sending funds using @Tag instead of bank details already feels ahead of its time.

Security-wise, TransferGo already meets regulatory standards set by the UK’s Financial Conduct Authority and the Bank of Lithuania, protecting users through encryption and safeguarded accounts.
📚 Read More: Ogvio Review
Meanwhile, Ogvio is a licensed Money Service Business (MSB) by the Financial Enforcement Network (FinCEN) in the US. As part of its security step, it uses the 256-bit encryption, which is considered virtually uncrackable[2] due to the enormous number of possible key combinations.
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| Name, surname, ID, selfie, and proof of address | Name, surname, ID, proof of address | |
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| Visit site Read review | Visit site Read review |
Table: TransferGo VS Ogvio's security
After comparing both, I think Ogvio might surprise a lot of people who try it out. Its features already suggest competition on a scale with established names like TransferGo.
As an added bonus, you can take part in BitDegree's Season 9 Airdrop, where creating an Ogvio account helps you qualify for rewards from a $20,000 prize pool.
TransferGo VS Krak
TransferGo has built a strong reputation among traditional money transfer users. It prioritizes clarity and reliability, qualities I find essential in any payment app.
Their customer support is quite informative, though I’ve noticed it’s only available during standard business hours. While that may be fine for most users, it could feel limiting for people who send money across multiple time zones.
Krak takes the concept of digital transfers and expands it into something more flexible. Built under Kraken’s name, it supports a massive list of fiat and cryptocurrencies and reaches users in more than 160 countries.

Payments between Krak users are near-instant, and exchange spreads are visible before you approve the transaction. Sending or receiving in the same currency is free, though currency conversions incur a minor fee.
The earning side marks one of the clearest differences between the two. As of writing, TransferGo uses a single referral system in which users can invite friends, and both parties receive rewards once certain conditions are met. It adds a small incentive for regular use but remains simple in scope.
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| Per-transaction | Per-transaction | |
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| A low-cost transfer app for European senders reaching 160+ countries. | An all-in-one money app for everyday transactions. | |
| Visit site Read review | Visit site Read review |
Table: TransferGo VS Krak's main features
Krak expands that idea into a full ecosystem of earning programs. There is Krakback, which rewards qualifying peer-to-peer payments with daily crypto bonuses, referrals for inviting friends with Kraktag links, and Krak Earn for staking supported assets to generate yield.
📚 Read More: Krak Review
TransferGo VS PayPal
PayPal has been a household name in online payments since 1998, long before TransferGo appeared on the scene in 2012. Its wide reach across more than 200 countries makes it one of the most recognized digital payment platforms in the world.
TransferGo's pricing structure follows a clear logic based on delivery time and payment method. Most transactions incur fees of 0.2% or less, and the exchange rates tend to remain close to mid-market levels with small FX markups.

PayPal, on the other hand, typically charges up to 5% for international transfers, along with currency conversion spreads and extra fixed costs for card-funded payments. These differences can make a noticeable impact when sending money abroad regularly, especially for high-value transfers.
However, PayPal covers an extensive spectrum of services, spanning business accounts, crypto transactions, and merchant payment tools. Its app also supports paycheck deposits and check cashing.
TransferGo stays true to its remittances and international payments approach, supported by a business account feature and a Visa debit card that can be used for online shopping, both virtual and physical. Its debit card works for online shopping and everyday payments wherever Visa is accepted.
Here’s a quick overview of how the two compare:
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| Visit site Read review | Visit site Read review |
Table: TransferGo VS PayPal's asset movements
So, if flexibility is your priority, TransferGo fits the bill, while PayPal caters to users who want a broader tool for online payments and business.
📚 Read More: PayPal Review
Conclusions: Is TransferGo Right for You?
We’ve reached the end of this TransferGo review, and I would say the service lives up to its reputation as a practical remittance platform. It has built a clean, reliable system that suits both everyday users and small businesses that send money abroad.
I particularly like how TransferGo highlights the best payment route before you send money. That detail saves you from second-guessing which option gives you the best deal. Though variable pricing and limited support hours could still be improved, they rarely detract from the overall experience.
On a side note, I’ve also been keeping an eye on what’s happening across the fintech scene. Ogvio looks like an interesting cross-border transfer solution, especially with its crypto support and zero-fee transfers between users.
And if you’re into rewards and learning about upcoming projects, BitDegree’s Airdrop Season 9 is currently live with a $20,000 prize pool to share. P.S. You'll need an Ogvio account to participate, so sign up now!
Scientific References
1. Taanonen M.: ‘Targeting Language Markets Through Web Localization: A Case Study of a Digital Cloud Service’;
2. Preetam I. N., Gupta H.: ‘Cardless Cash Access Using Biometric ATM Security System’.
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