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There are hundreds of different cryptocurrencies and almost as many different places to buy them. These places are called exchanges. Selling and buying cryptocurrency via an exchange is becoming big business.

One of the biggest crypto exchanges is called Kraken. In this Kraken exchange review, I’m going to tell you everything you need to know about this exchange. I’m even going to tell you some stuff you don’t need to know, just for fun!

Shall we begin?

Oleg Giberstein

Co-Founder and COO at Coinrule

What should you know when choosing a cryptocurrency exchange?

Safety first. Make sure you do your research and feel confident that the exchange you are dealing with is reputable. Don't hold all your funds on one exchange. Always use two-factor authentication for added security.

Pros

  • Secure and reliable
  • Low fees
  • A good amount of fiat currencies accepted

Cons

  • Not the most helpful customer service

Kraken Review: The Kraken Story

Once upon a time in San Francisco, California, there was a young man named Jesse Powell. Jesse was a big fan of all things crypto.

In 2011, Jesse visited the offices of Mt. Gox. Mt. Gox was the world’s biggest crypto exchange. During his visit, Jesse was shocked by what he saw. Mt. Gox had been hacked and Jesse could see why. It was poorly run and in danger of losing its customers’ money.

Jesse decided to build an exchange that was safer and better organized. He called it Kraken.

By 2014, Kraken was one of the most respected exchanges in the business. Within the same year, Mt. Gox got hacked again, lost $460 million of its customers’ money and went bankrupt.

Jesse Powell understood that getting customers to trust cryptocurrencies and exchanges was very important. That's why Kraken formed links with banks in Germany and Japan. It was also the first crypto exchange that was listed on the Bloomberg Terminal (a tool used by bankers around the world).

Kraken became a platform that customers could trust!

Kraken review: homepage.

In 2017, the exchange had some issues. It was closed for updates in January 2018. It lasted one week. Fans praised the platform for taking the problems seriously, however, there were also some people who believed that the issues will continue for Kraken.

The world of crypto can be unpredictable, so it’s hard to tell what will happen to Kraken in the future.

Now, let’s look at what kind of platform Kraken is in more detail.

What is Kraken?

Kraken is a cryptocurrency exchange, but you already knew that, didn’t you? It allows users to trade using fiat currencies as well as for cryptocurrencies.

Note: A fiat currency is any currency that is supported by a government. They are the legal currencies of countries. Examples of fiat currencies are the US Dollar, the British Pound, and the Chinese Yuan.

Kraken allows users to trade in these fiat currencies:

  • US Dollars (USD)
  • Japanese Yen (JPY)
  • Canadian Dollars (CAD)
  • British Pounds (GBP)
  • Euros (EUR)
  • Australian Dollars (AUD)
  • Swiss Franc (CHF)

The amount that is spent in each of these currencies is called their trading volume. Kraken has the largest Euro trading volume of any other exchange.

The exchange also supports over 200 different cryptocurrencies and even more trading pairs. The more popular a cryptocurrency is, the more trading pairs it will have.

Kraken Review

Note: Trading pairs are currencies put into pairs and given a relative value. It’s a bit like the Bureau de Change at the airport, where the pairs look like this: 1 USD = 106 JPY. A trading pair on Kraken will look like this: 1 BTC (Bitcoin) = 6770 EUR (Euro)

Kraken PROS

✓ Fiat currency trading
Some exchanges only allow crypto-to-crypto trading, which can limit your strategies and complicate the process of purchasing. That being said, fortunately, this is not the case with Kraken. This platform allows you to buy crypto with seven different fiat currencies. Thus, you don’t need to visit other exchanges before you start trading.

✓ Security
So, is Kraken safe? Jesse Powell and the Kraken team learned a lot from the Mt. Gox hacks. Kraken has never been hacked. It keeps most of its currency offline. It also offers users two-factor authentication for their accounts.

Note: On Kraken, two-factor authentication is where a user’s account has two kinds of a password. The first password is set up by the user and the second is created by an app like Google Authenticator or Yubikey.

✓ Fees
Kraken fees
are some of the lowest on the market. Trading fees are between 0% and 0.40%. What you are charged per trade depends on whether you are a maker or a taker. A standard trading fee for makers is 0.25%, while takers usually pay 0.40%.

Kraken fees also depend on 30-day trading volume and the currency pair that is being traded. 

✓ Choice
Kraken offers a good choice of cryptocurrency to trade with. Some exchanges only offer the most popular coins. However, even more recommended exchanges, such as Binance, can provide you with more than 500 cryptocurrencies to choose from. 

Kraken Review

✓ Reputation
Kraken has worked hard to gain global respect. It was one of the first exchanges to prove that it manages to keep all of its customers’ money safe. Kraken managed to do that using a proof-of-reserves audit.

Note: A proof-of-reserves audit is a test that a bank or an exchange can take to show its customers that their money is where it should be.

✓ Support
Kraken provides a lot of helpful information on its site. Newbies to the site can go to "Help" and then "Support" to get lots of useful tips. Many other platforms don't have such an option. 

✓ Mobile App

Kraken has an app for trading that allows you to use it on the go. It has a clear interface and is super simple to use. What is more, you'll be able to take advantage of exceptional trading features

✓ A Variety of Trading Options

Apart from simply buying and selling crypto using fiat, Kraken provides several trading options that cater to different needs, including spot, margin, and futures trading.

Now, though, this Kraken review is not only about the good stuff, you need to know the not-so-pleasant aspects, too. So here they are!

Kraken CONS

✗ Reliability
In 2017, Kraken had a few problems. The exchange couldn’t cope with the number of users that were signing up. It also had to deal with several cyber attacks. These problems meant that Kraken had to close for about a week in January 2018! However, after that, it came back with even better, improved security.

✗ Customer service
Multiple exchange platforms have a poor customer support, Kraken is one of them. However, it seems that the company is doing their best to improve it. 

Quick Tip: It’s important to remember that crypto exchanges aren’t banks. They don’t want to be a bank! There isn’t a telephone number you can call or a building you can go to if you have a problem. You’re on your own! That's why you should take advantage of the most secure wallets.

So, you already know what Kraken is, its pros and cons. Now it's time to move further and figure out how to start using Kraken.

Compare Crypto Exchanges Side by Side With Others

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Compare Crypto Exchanges Side by Side With Others

All Crypto Exchanges may look similar to you but they're NOT all the same!

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How to Start Trading on Kraken

1. Registration. Go to the Kraken homepage and click on "Sign Up". Create a username and password. Do not use PASSWORD1234 as your password! You’re better than that! Enter your email address. Click on "Sign Up".

How to create an account on Kraken

You’ll receive an email from Kraken with an activation code in it. Enter the code, your username, and your password. Click "Activate Account".

Account activation on Kraken

You already have a registered Kraken account!

2. Get verified. Kraken has five tiers (or levels) of verification (0-4). Verification means that you need to prove that you are who you say you are. The proof you need is different kinds of personal information.

The first three levels don’t need much proof but the last two need quite a lot. Tier 0 lets you look around and that’s it. To trade, you need at least Tier 1 verification. This Kraken review will cover how to get verified to Tier 1 and 2. On your account screen click on "Get Verified".

Review of Kraken application

To get Tier 1 verification, you’ll need to enter your name, date of birth, country, and telephone number.

Review of Tier 1 verification on Kraken
Click on "Get Verified" and that’s it!

Kraken review

As a Tier 1 user, you will only be able to deposit (put in) or withdraw (take out) with cryptocurrencies. There is also a 2,500 USD limit on how much cryptocurrency you can withdraw each day. Tier 1 is not a lot of fun! I recommend getting verified to at least Tier 2.To do this, click on "Tier 2". You’ll need to give proof of address. You’ll need to give this information:

Review of Tier 2 verification on Kraken

Now, click on "Get Verified".

Kraken review

That’s where most users will stop the verification process. Tier 2 allows you to deposit and withdraw fiat currencies. Deposits and withdrawals using fiat currencies are limited to 2,000 USD each day.

Cryptocurrency withdrawals are limited to 5,000 USD each day. There is no limit on cryptocurrency deposits. Tier 1 and 2 verification only takes a couple of minutes. Tier 3 and 4 verification can take several days. Tiers 3 and 4 have higher limits on deposits and withdrawals.

If you live in the US, Canada, Germany or Japan then you will need Tier 3 verification to deposit and withdraw fiat currencies. For this, you will need a Government-issued ID and proof of your current living address, like a gas bill. Tier 4 is used by companies and high-value traders.

That means rich people and if that’s you, congratulations! Can I borrow some Bitcoins? Before you make your first trade, be safe! Set up two-factor authentication.

3. Set two-factor authentication (2FA). On your account screen go to "Security" and click on "Two-factor authentification" and then "Setup". As I said earlier, you can create your second password with either Google Authenticator or Yubikey. I strongly recommend using two-factor authentication on any exchange that offers it. Okay, that’s all the boring stuff done, let’s get trading!

4. Start trading. On your account screen go to "Funding" and make a deposit. You can fund your account by making a fiat currency bank transfer. Sometimes fees will be charged depending on which fiat currency you’re using and where you live.

For example, deposits in Euros are free if you are in the EEA. If you deposit USD in the USA then it will cost you 5 USD. Now all you have to do is choose which cryptocurrencies you want to start trading with. Click on the "Trade" tab and then "New Order".

There are three options for trading: Simple, Immediate and Advanced. As a newbie, always select Simple. Kraken offers all kinds of different trading and it can get very complex. When you’ve been using the platform for a while you can explore more options. For now, keep it SIMPLE!

Cryptocurrency trading on Kraken platform 

Now choose the currency you want to buy and what currency you’re going to pay with. You can buy currencies using a limit or market order. Market orders are quicker and simpler than limit orders. Note: A limit order is when you buy a currency for a set price. A market order is when you buy currency at the best current price available.

Review of cryptocurrency trading platform Kraken

Now simply click the green BUY WITH button and that’s it! You’re a crypto trader, well done!

A Quick Note on Storage

It is important to use exchanges for trading only. Do not use exchanges to store cryptocurrency for long periods of time. Storing crypto online or in hot storage isn’t a good idea. Keep most of your crypto offline or in cold storage.

To do this, you need at least one hardware wallet. Hardware wallets are like super-secure USB memory sticks. They contain all the codes you need to access your cryptocurrency. Remember, at the end of the day, the safety of your assets is up to you!

When you make a ton of money trading crypto on Kraken you might want to withdraw some as fiat currency. To do this you will need to pay Kraken fees.

Kraken Withdrawal Fees

Kraken withdrawal fees vary a lot depending on where you are in the world. For example, if you want to withdraw USD and you have an American bank account, it will cost you 5 USD. Not bad, right? If you don’t have an American bank account, it will cost you 60 USD. Not good, right?

Kraken fees are much lower for cryptocurrency withdrawals. For example, Kraken charges 0.0005 BTC to take out Bitcoin and 0.005 ETH to take out Ether.

You’ve now learned quite a lot about Kraken, but is it the exchange for you? This Kraken review is now going to help you answer that question.

Who is Kraken Best for?

Other Kraken reviews might tell you that Kraken isn’t for beginners. This is sort of true. Kraken is a big platform with lots of confusing features. Even expert traders can find it hard to use.

However, I would recommend Kraken for beginners. Think of learning to trade on Kraken as if learning to drive a car. You’re not going to win the Monaco Grand Prix in your first lesson! You start small. First, you learn how to turn on the engine and only then how to drive, right?

If you begin with Kraken, you won’t need to learn how to use another platform. You can get Tier 2 verification and deposit some fiat money within minutes. Then you can start making market trades for as long as you want. As you get better at trading you’ll be able to take advantage of all the other features that Kraken has to offer.

While some cryptocurrency exchanges are limited, Kraken is a very extensive platform. It allows users to do margin trading and short selling. More advanced users will really enjoy these features.

Note: Margin trading is where you borrow currency to trade with. It means that you can make more money, but you can also lose more. Short selling is borrowing currency and then selling it, hoping that the price will go down. You then buy it back and make a profit.

Conclusions

Now that you’ve read this Kraken review, you should know that it’s a comprehensive and slightly confusing platform. However, Kraken offers great features for both beginners and more advanced users, it also provides low fees, reliability and security. 

If you're looking for the most recommended cryptocurrency exchange platform, you should know that Kraken is one of the best options that you can find. 

Let me know what you think — we can learn from each other!

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.

About Article's Experts & Analysts

By Oleg Giberstein

Co-Founder and COO at Coinrule

Oleg Giberstein is the co-founder and COO of Coinrule, a Y Combinator-backed platform that simplifies automated cryptocurrency trading on crypto exchange platforms for retail investors. Holding an MPhil degree from the University of Oxford, he gai...

By Aaron S.

Editor-In-Chief

Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era. W...
Aaron S. Editor-In-Chief
Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era.
With close to a decade of experience in the FinTech industry, Aaron understands all of the biggest issues and struggles that crypto enthusiasts face. He’s a passionate analyst who is concerned with data-driven and fact-based content, as well as that which speaks to both Web3 natives and industry newcomers.
Aaron is the go-to person for everything and anything related to digital currencies. With a huge passion for blockchain & Web3 education, Aaron strives to transform the space as we know it, and make it more approachable to complete beginners.
Aaron has been quoted by multiple established outlets, and is a published author himself. Even during his free time, he enjoys researching the market trends, and looking for the next supernova.
Oleg Giberstein Co-Founder and COO at Coinrule
Oleg Giberstein is the co-founder and COO of Coinrule, a Y Combinator-backed platform that simplifies automated cryptocurrency trading on crypto exchange platforms for retail investors. Holding an MPhil degree from the University of Oxford, he gained experience in banking and risk roles at Citigroup before diving into the blockchain world. Passionate about technology, Oleg has played an active role in DeFi, Web3, and DAOs like OrangeDAO, contributing to the future of digital assets.

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Recent Kraken User Reviews

Matias Dale

4.8/5.0 - Kraken User
14/11/2024

first exchange

It took me more time than i expected to figure out how to use the exchange. Totally get why not many beginners go for Kraken as their first exchange. Aside from that, have no other issues.

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shakir

5.0/5.0 - Kraken User
29/11/2024

Upgrade

Had to upgrade to higher tier because fiat payments were not eligible. As promised, got verified in few days. Don't know what I was hesitant about :) now have unlocked all the available features!

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E. Joyner

4.8/5.0 - Kraken User
21/10/2024

Fees in EU

Glad fees on this platform are not too high and deposits are free in the EU. I withdraw quite often so those costs do add up ://

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Zion B.

4.8/5.0 - Kraken User
15/11/2024

no response

long response time in customer support. contacted support a week ago and still no response. good thing that it was only a minor issue i was contacting about, so no rush. can't imagine what i would do it was something major.

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Hal6574

5.0/5.0 - Kraken User
10/09/2024

SIMPLE

The newbie trading makes it very easy to use the platform!

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Kourtney Burch

5.0/5.0 - Kraken User
14/10/2024

The App

Recently tried out the Kraken app and it was a game changer for short trading sessions!!!

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arlo tate

5.0/5.0 - Kraken User
09/09/2024

TRUE

This Kraken review is spitting facts. During the three years of using the platform i experienced the ''not so effective'' customer support, but i noticed that it improved

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CJ Noor

5.0/5.0 - Kraken User
23/10/2024

annoying but necessary

Security measure arround every corner:D Was annoyed at first but now got used to it and i generally feel safer about my money on the platform

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Hook Ioana

5.0/5.0 - Kraken User
23/11/2024

PRO level :)

How come no one told me to start using Kraken PRO sooner. I regret missing oportunity. At least now i'm at a level that I can use the platform to it's full potential

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Chanel

5.0/5.0 - Kraken User
25/09/2024

Decent amount of cryptos

Well, the number of cryptocurrencies is reasonable, I don't think the higher the number, the better the exchange... I personally choose few cryptos at a time to focus on trading.

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FAQ

Is Kraken a good crypto exchange?

Kraken is a good cryptocurrency exchange. It offers relatively low trading fees, good features and security. Since Kraken was never hacked, it adds a lot of trust to users.

Who is Kraken best for?

Kraken can be pretty difficult to figure out. That's why it's usually recommended for more advanced users. However, even if you're a complete beginner, you should definitely give it a try.

How many cryptocurrencies does Kraken offers?

Kraken offers 38 cryptocurrencies to choose from, including BTC and ETH. While it might seem like enough, it's much less than, for example, Binance can provide you with. It offers more than 150 coins to pick from.

What fiat currencies does Kraken accepts?

At the moment, Kraken accepts seven fiat currencies, including US Dollars (USD), Japanese Yen (JPY), Canadian Dollars (CAD), British Pounds (GBP), Euros (EUR), Australian Dollars (AUD) and Swiss Franc (CHF).

Does Kraken offer margin trading?

Kraken offers margin trading, however, I wouldn't recommend it, unless you're a very experienced user. Otherwise, it can be very risky.

How long does Kraken withdrawal takes?

Kraken withdrawal should take about 10 minutes. However, sometimes it takes longer, so you should be patient.

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