Crypto.com Review

If you’ve spent even a minute of your time researching the topic of cryptocurrencies, chances are that you’ve come across Crypto.com. If not, then you’ve surely seen some Crypto.com reviews floating around - it’s a very popular platform!

A common misconception about Crypto.com, however, is that it’s only an exchange - it’s not. I’ll get into the details in a minute, but it’s worth pointing this out before we start. Note, however, that in this Crypto.com review, we’ll be focusing somewhat exclusively on the exchange side of the site.

We’ll discuss both the benefits that you can expect to receive whilst choosing the Crypto.com exchange as your main option, and also some of its more notable drawbacks, too. In the end, I’ll also show you how to register on the platform and how to buy your first crypto coins.

If you'd like to check out some Crypto.com alternatives, though, make sure to visit Binance, Kraken, or Bybit!

Crypto.com Review: PROS

To start this Crypto.com review off, we’ll discuss some of the most commonly-referenced benefits and features that you’ll find on Crypto.com.

Before we get into that, however, it’s worth figuring out what the platform actually is, in the first place, and how it came to be.

Crypto.com offers users many different features - it can serve as an exchange, a wallet, a price chart display, a staking platform, and so on. The domain itself dates back to 1993, originally used for cryptography-related content.

However, it was purchased by Monaco Coin in 2018, and since then, it has grown rapidly and positioned itself as an all-in-one gateway for any cryptocurrency enthusiast’s journey through the crypto world.

The current owners of the site have used a variety of methods to boost adoption - some of them we’ll touch upon in this Crypto.com review, while others are going to be left for a later discussion.

That being said, in this Crypto.com review, I’ll be focusing mainly on the exchange part of the platform and will only mention some of its other features briefly, where the context allows it.

To begin, one of the core benefits of the exchange (that are often discussed by users online) is the fact that it’s actually very beginner-friendly.

A Beginner-Friendly Crypto Exchange

I’ve mentioned earlier that Crypto.com is seemingly doing everything to become the number-one, mainstream crypto-related platform in the industry. Naturally, among other things, this means optimizing the site to be as simple and straightforward to use as possible.

Indeed, if you were to look at some Crypto.com reviews found online, you’d probably notice that there are very few people who would argue the site to be “too complex” to use. Crypto.com has seemingly managed to streamline most of the processes that you can partake in on their platform.

This does, obviously, include the exchange services, too. While we’ll be taking a more in-depth look into the actual functionality aspect of the site a bit later on, I can tell you right now - buying Bitcoin on Crypto.com (both on the site, and also on the app) is very simple and quick.

Now, this is actually rather significant - while many people tend to underestimate this particular aspect, this is only the case up until the moment that they try out a complicated and unintuitive exchange for themselves.

This is especially true nowadays, with the cryptocurrency experiencing an unprecedented bull run, and there are more newcomers to the industry than ever before. Naturally, many of these people are going to have zero clue about how crypto exchanges work, and how to purchase the crypto coins that you’d want.

Imagine encountering some super-niche crypto asset - one that you can’t actually buy with fiat money, and only with some other currency. Things like optimal trading pairs and maker/taker fee jargon can really throw you off course if you’re just starting out.

📚 Check Out: How to Get Into Crypto Trading With Zero Experience

In a situation like this, it’s crucial that you find a simple-to-use, straightforward crypto exchange to do all of your business on. And, by the looks of things, Crypto.com is that type of exchange.

Wide Selection of Supported Cryptocurrencies

Reading through some older Crypto.com reviews, you might come across outdated claims about the platform only supporting a limited number of cryptocurrencies, some mentioning 80+, others listing as few as 18 or 19.

That confusion is understandable, as Crypto.com initially only allows you to trade around 50 assets on the mobile app. However, that’s no longer the case. Today, the platform supports over 400 cryptocurrencies and provides access to hundreds of trading pairs across both the app and exchange interface.

This is a huge step forward for the company and directly supports its core mission to become a global hub for crypto enthusiasts. At the beginning of this review, I touched on how Crypto.com has positioned itself as the main hub of crypto enthusiasts around the world, and a diverse coin offering is a critical part of achieving that.

Previously, this used to be considered a drawback when compared to bigger exchanges like Binance or Coinbase, which already featured wider selections.

	COINBASE	CRYPTO.COM	BINANCE
Active Users	8.8M	100M	224M
Acceptable Crypto Currencies	BTC ETH DOGE + 405 more	BTC ETH DOGE ADA + 350 more	BTC ETH LTC XRP + 500 more
Fiat Currency Trading	USD/EUR + more	EUR/USD + 20 more	USD/EUR + more
	Visit site Read review	Visit site Read review	See TOP10 Brands Read review

Table: Comparison between Binance, Coinbase, and Crypto.com

But with its expanding lineup, Crypto.com now offers one of the most comprehensive coin catalogs among major platforms, especially for users focused on trading major and mid-cap assets. So, unless you’re specifically looking for extremely niche tokens, you’ll likely find everything you need on Crypto.com.

A Secure and Reliable Platform

While ease of use can be of debatable importance, security is that one factor that is going to be absolutely crucial when you’re looking for the best crypto exchange on the market.

Whenever an exchange lacks some essential security features, there’s always a risk of hackers and thieves exploiting the platform and stealing all of the assets located on it. This isn’t just a possibility, either - there are quite a few instances of this happening in the past, even to some high-level exchanges.

Allow me to assure you straight away. If you’re wondering: "Is Crypto.com safe?", you can rest assured that it’s surely one of the safer exchanges on the current market.

First and foremost, the Crypto.com exchange utilizes mandatory two-factor authentication (2FA). At this point, you could say that it’s the oldest trick in the book. However, believe it or not, there are still exchanges out there that do not use the authentication system.

Even though you probably won’t surprise anyone with 2FA nowadays, many still deem it as one of the most effective ways to mitigate the risk of account takeover, phishing, and identity theft.^[1]

Furthermore, Crypto.com itself lists these essential security aspects that you can expect on their platform:

• Password;
• Biometric identification (NFC);
• Email verification;
• Phone verification;
• Authenticator (2FA).

On top of that, probably the best part of the exchange is the fact that nearly all customer crypto is held in secure cold storage. You can rest assured that users' funds are also being backed 1:1 and verifiable via Proof-of-Reserves.

There are quite a few exchanges out there that do provide cold wallet storage to their users’ funds - that’s not a new development. However, Crypto.com stands out by utilizing Ledger Vault’s institutional-grade custody infrastructure.

In addition, the platform also possesses some notable security certifications, including:

• ISO 22301:2019;
• ISO/IEC 27701:2019;
• ISO/IEC 27001:2022;
• PCI DSS v4.0 Level 1 Service Provider compliance;
• Service Organization Control (SOC) 2 Type II compliance.

Both user Crypto.com reviews and the company’s statements regarding their security measures align - all things considered, it would seem that you surely don’t need to question "Is Crypto.com safe?"

24/7 Customer Support

Customer support is a crucial part of a high-end crypto exchange - you don’t even need to read through Crypto.com reviews from its existing users to understand that!

The importance of customer support becomes obvious when you run into an issue that you can’t seem to resolve by yourself. In a scenario like that, knowing that there’s always someone on the other side of the line to help you out is very reassuring - that’s something you can expect with Crypto.com, too.

The exchange has 24/7 customer support via live chat. It’s quite active and will mostly respond in under 10 minutes.

While waiting for a couple of minutes to get your problem solved might not be ideal for some people, it’s also much better than having to wait for a few days or even weeks! The customer support staff over at Crypto.com is very helpful and communicative - nothing but good feedback on my end!

If you prefer finding a solution on your own instead of waiting for a response from the customer support team, simply head over to the platform's help center. Here, you can find a wide range of resources to help you navigate and solve some common issues when using Crypto.com.

Appropriate Fees

When it comes to Crypto.com reviews, it would be impossible to ignore the fees associated with the platform. Thankfully, though, this is something that we can talk about on a positive note. Crypto.com has some very decent fees to offer to its users.

First, let’s discuss the trading fees. Crypto.com has a system that calculates your trading fees in accordance with your 30-day trading volume (in USD). To put it in an overly simplified manner, the more you trade, the cheaper your fees are going to be.

The platform also segments the fees into ‘maker’ and ‘taker’ categories. Makers are the people who place an order to purchase (or trade) a specific cryptocurrency when it reaches a specified price, while takers trade cryptos instantly, without delay.

Table: Crypto.com spot trading fee schedule as of June 2025

As you can see from the table above, on the maker’s end of the deal, the trading fees on the Crypto.com exchange can range from 0.08% up to 0.25%. For the takers, the fees are going to be bigger, from 0.18% up to 0.5%. Again, the actual number depends on your 30-day trading volume.

Even if you were to look at some of the higher fee points for both types of traders, the fees themselves are actually very decent! That said, there’s one more type of fee that we need to discuss before drawing any conclusions in this regard - deposit and withdrawal fees.

This is actually where it gets a bit tricky, too. While some crypto exchanges have fixed or percentage-based fees, user Crypto.com reviews will tell you that this is not the case with the exchange in question.

Here, the crypto deposit and withdrawal fees are going to depend on the crypto asset in question. For example, as of June 2025, withdrawing Bitcoin will incur a fee of 0.0004 BTC, while depositing the coin from an external wallet is free.

📚 Check Out: How to Withdraw Money from Crypto.com

As for fiat deposits and withdrawals, things are fortunately easier to explain since Crypto.com has a clearer fee schedule for them. Take a look at this table:

Table: Crypto.com fiat deposit and withdrawal fee schedule as of June 2025

To be fair, though, taking a look at some of the coins and their withdrawal fees, everything does seem to be quite rational. Frankly, you should expect Crypto.com to offer you some of the best fees on the market, both as far as trading and withdrawing go.

Credit/Debit Card Purchases - Available

One of the key features of any top-of-the-line crypto exchange is the ability for its users to purchase crypto assets with a credit or debit card. There are a couple of reasons why that’s the case, too, some of which are obvious while reading other Crypto.com reviews.

For starters, credit or debit card purchases are a very user-friendly way to start off with crypto trading and exchanging. If you’re a complete crypto newbie and just want to get yourself your first Bitcoin or Ethereum, buying it with a card is probably a much more appealing and time-saving method than doing so with some other crypto.

According to Paxos, 75% of crypto-aware consumers^[2] stated they’d “likely or very likely purchase crypto from their primary bank if offered”.

Convenience is key here, too. As eluded to above, credit or debit card cryptocurrency purchases are going to be much faster and simpler than if you were to buy one cryptocurrency with, say, another, or even participate in crypto mining pools or cloud mining activities.

To be somewhat blunt, Crypto.com does offer its customers the ability to purchase crypto assets with a credit or debit card, as well as via a bank transfer. Surely, you will also be able to trade cryptos for other cryptos, too, but the fiat-crypto options on the platform are very useful!

Crypto-Backed VISA Debit Cards

Since this isn’t something that’s directly related to the Crypto.com exchange, I won’t dwell too long on it - still, it’s a super-unique feature that absolutely needs to be mentioned.

Crypto.com offers users the ability to get and utilize crypto-backed debit cards. How cool is that!

It’s actually one of the company's flagship tools for encouraging mainstream crypto adoption. According to Visa, interest in crypto-linked cards significantly increased,^[3] with ownership among crypto users rising from 10% in 2021 to 16% in 2022.

It also notes that 59% of all consumers were interested in using such cards, and 57% were intrigued by the idea of earning crypto rewards through everyday spending.

Therefore, Crypto.com has partnered with the giant credit card company, and this partnership allows them to offer users some very unique crypto spending solutions!

The Midnight Blue card doesn't require CRO staking. But, if you want to access the higher-tier versions, you’ll need to stake a specific amount of CRO tokens (the native crypto token of the exchange in question) for a minimum period of 12 months. The required CRO amount varies depending on the card tier.

Benefits include things like crypto cashback, free Spotify or Netflix rebates, and even airport lounge access. While the requirements and perks have been adjusted over time, it remains one of the most standout features Crypto.com has to offer.

Crypto.com Review: CONS

Up to this point in the Crypto.com review, we’ve discussed the main features and benefits that you can expect to receive from the exchange in question. Now, let’s move on to some of the negative feedback that the platform has received over the years, and see if any of them are potential deal-breakers for you.

Mandatory KYC

KYC stands for “Know Your Customer”. It’s a set of rules and regulations that are in place on most of the top-rated exchanges on the market. If that’s the case, and even top exchanges follow these guidelines, then what’s the problem?

Well, you see, the KYC regulations require you, the user of the exchange, to provide proof of both your residential address and your identity (usually, this is done in the form of an ID card, passport, or driver’s license).

For most people, this isn’t going to be an issue. After all, it does add to the security aspect of the platform - anyone questioning "Is Crypto.com safe?" should rest easier knowing that the platform only allows legitimate crypto traders to use it, thus making it more difficult for scammers and hackers to register and exploit any weakness.

However, the counter-argument here is pretty simple - there are many legitimate crypto enthusiasts who simply want to remain anonymous with their trading and exchanging wants and needs. That’s the whole initial idea of crypto, in general!

Wherever you fall in this debate, one thing’s for certain - if you want to utilize the full functionality of the Crypto.com exchange, you’re going to have to verify your identity.

Did you know?

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How to Use Crypto.com?

To finish off the Crypto.com review, let’s now take a look at the actual usability aspects of the exchange. We’ve already discussed earlier in the article how the platform truly is quite user-friendly, but, as eluded to already, talk is cheap. So, let’s get straight to the facts and test the exchange out for ourselves.

How to Register on Crypto.com?

First things first - the registration process. In this example, I'm using the desktop version. But remember that you can also do this via the Crypto.com mobile app.

That’s it! All that’s left to do is log in to the site. The registration process is very simple and rather quick. Admittedly, many exchanges won’t ask you for phone number verification, right off the bat, so that might be surprising for some - other than that, though, the process was rather seamless!

How to Deposit Funds Into Your Crypto.com Account?

Now, in order to purchase or trade any cryptocurrency, you are going to have to first deposit some funds into your account. Let’s take a look at how to do that on the desktop version:

And that's it. Remember that deposits are normally credited within 1-5 business days. Additionally, your bank may charge additional fees for the deposit. So, check the transaction details before making any transfers.

How to Buy/Sell Crypto on Crypto.com?

Finally, after all the nitty-gritty process of registering and depositing funds to your account, I will show you how to buy or sell crypto assets on Crypto.com. Basically, there are two options: using the desktop or mobile app version. Both of which are pretty similar and mostly depend on which device you prefer.

In this step-by-step guide, however, I will show you how to do it on the mobile app to show you that it's as easy as navigating the desktop version:

Admittedly, the process isn’t at all as streamlined as you’d like it to be. Depending on how long the KYC process takes, you might end up having to wait for 3 whole days before being able to start buying cryptos. With the market being as volatile as it is, this is certainly annoying and frustrating.

Conclusions

With all of that being said and done, the final question remains: Would I recommend using Crypto.com?

In general, yes, I would. However, the platform does have a few points that should be addressed.

Crypto.com is surely one of the more interesting crypto-related sites on the market. It offers a lot of different services, has decent exchange fees, is simple to use, and has helpful customer support. Also, anyone wondering, "Is Crypto.com safe?" can be sure that it is!

That said, the KYC verification time can be a bit longer when compared with other exchanges out there. So, if you're not yet sure about that aspect of Crypto.com, consider other options or take your chance, since sometimes you can get verified pretty quickly, like I did.

Regardless, I hope this Crypto.com review has helped you examine what's good and bad about the platform and make a more educated decision.

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.

Scientific References

1. Lengert, A.: '2FA: Navigating the Challenges and Solutions for Inclusive Access';

2. Paxos.com: 'Cryptocurrency Adoption & Purchasing Behavior Survey';