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Key Takeaways

  • ​You can recover your Ledger wallet using your recovery phrase, a passphrase, a third-party device, or Ledger Recover, depending on your situation;
  • ​Safely storing your recovery phrase offline is crucial because losing it usually means losing access to your crypto permanently;
  • ​Taking extra precautions during recovery, like double-checking recovery steps and avoiding phishing traps, helps protect your assets in the long run.

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How to Recover Ledger: Step-by-Step Solutions for Every Situation

Losing access to your crypto wallet can feel like a nightmare, but learning how to recover Ledger isn’t as complicated as it sounds. Whether your device is lost, broken, or you’re just setting up a new one, having the right recovery plan makes all the difference.

One of the most common methods is a Ledger restore from recovery phrase, but there are actually a few different ways to get your wallet back safely. This includes a question I see pop up a lot - what if you want to restore your Ledger account to a Trezor instead?

Don’t worry, it’s possible, but there are a few things you need to know first. Let’s walk through everything step-by-step so you can feel totally confident about getting your crypto back where it belongs.

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How to Recover Ledger With the Recovery Phrase

Alright, let’s start with the most common method and the one Ledger itself recommends: recovering your Ledger with the recovery phrase. TL;DR: If you need to recover your wallet device and still have your recovery phrase intact, you’re basically good to go.

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There are many instances where you may need to recover your account using the Ledger recovery phrase. For example, when you have your wallet device reset due to a firmware update, or if you enter the wrong PIN more than 3 times.

When you set up your new wallet, it gives you this special list of words, usually 24 of them, called a recovery phrase. Think of this phrase as your ultimate backup – it's essentially the master key to all your crypto accounts connected to that wallet.

If anything ever happens to your device, or you just need to access your funds from somewhere else, typing in these words in the correct order is what brings everything back.

It's super important because whoever knows this phrase can control the crypto linked to it, so you really, really need to keep it secret and store it in a safe place, like writing it down somewhere secure offline.

So, how to recover Ledger using the recovery phrase? Take a look at this step-by-step guide:

STEP 1:

Connect your device. First, connect your Ledger wallet to your computer and open Ledger Live. The app will guide you through the process, but you will do most of the steps on your device.

STEP 2:

Choose the Restore menu. You should see the welcome page on your wallet device. Navigate through the options until you find the [Restore from recovery phrase] menu.

How to recover Ledger: a pair of hands holding a Ledger wallet with the Restore menu displayed.

Avoid choosing the [Setup as a new device] option since it will create a new account instead of recovering your previous one.

STEP 3:

Set up your PIN. Choose your preferred PIN using either 4 or 8 digits of numbers. Confirm once you’re done.

How to recover Ledger: a pair of hands holding a Ledger wallet with the Enter PIN menu displayed.

STEP 4:

Enter your recovery phrase. Now you’ll see a screen prompting you to enter your Ledger recovery phrase. You’ll have the option to choose the number of words you have in your recovery sheet, so choose accordingly.

STEP 5:

Repeat the process. Enter all the words you have on your recovery phrase. Once you confirm the last words, wait for your device to process them, and then you should see the [Your device is ready] message.

How to recover Ledger: a pair of hands holding a Ledger wallet with the device ready message displayed.

Make sure to enter all the words in the correct order from 1 to 24. Failing to do so will result in the wrong recovery phrase.

Here, the recovery process is basically done. You can open your Ledger Live to check your assets. In some cases, you may not see your accounts and funds on your dashboard immediately (especially when you have a fresh installation of Ledger Live on your computer).

Don’t panic. Simply add accounts based on the assets you have in your wallet, and the device will automatically detect if you have a wallet associated with that crypto.

And that’s how to do a Ledger restore from recovery phrase. I can’t stress enough how important it is to store your recovery sheet (and phrase) safely because if this is lost or compromised, you could lose access to your crypto forever. Guard it diligently.

How to Recover Ledger With the Passphrase

Another way to recover your Ledger account is by using a Passphrase. Unlike your standard recovery phrase, which accesses your main accounts, a passphrase is an extra word you created that unlocks a separate, hidden set of accounts. Using a Passphrase definitely cranks up your security, but it’s usually something only more advanced users mess with.

If you forget your Passphrase, even your regular recovery phrase won’t save you, it’s like locking yourself out of your hidden wallets for good. So if you're wondering how to recover Ledger with a passphrase, no worries, I'll break it down for you step-by-step:

STEP 1:

Restore your recovery phrase. First, restore your Ledger account to your new (or reset) Ledger device using the steps I've shown you in the previous section.

STEP 2:

Set up your Passphrase. Go to the Control Center by holding both of the buttons on your device, then navigate to [Settings] > [Security] > [Passphrase] > [Set up Passphrase].

How to recover Ledger: a hand holding a Ledger device with Set up passphrase displayed.

STEP 3:

Add your PIN. Select [Attach to PIN], then enter your Passphrase PIN. This can be either your old passphrase PIN or a new one.

Keep in mind that this should be a different PIN from the one you use to normally access your Ledger wallet. This will be referred to as the Passphrase PIN.

STEP 4:

Enter your existing Passphrase. This is the most important part. Type in your Passphrase accurately and make sure to check the spelling on the device's screen carefully. Failing to do so will result in you creating a new hidden account instead of recovering your existing ones.

One useful tip you can use is to write down the Passphrase on a piece of paper or type it on your phone as you enter it into your Ledger device.

STEP 5:

Confirm your Passphrase. Enter the PIN you just set in the previous step to confirm the Passphrase.

How to recover Ledger: A Legder Nano X on a laptop keyboard with the Enter PIN interface displayed.

STEP 6:

Restart your device. Switch off your Ledger wallet, then turn it back on. Unlock your device with your Passphrase PIN to load your passphrase private keys into the device.

STEP 7:

Add your hidden accounts. Open Ledger Live, then navigate to the [Accounts] tab. Use the [+Add account] button to add your passphrase accounts.

How to recover Ledger: Ledger Live interface with the Accounts and + Add account menus highlighted.

And that's it! Your Ledger Passphrase account should be recovered now, giving you back access to those funds. Just like your main recovery phrase, remember that keeping this specific passphrase safe and memorable is absolutely key. Without it, you wouldn't be able to unlock these particular accounts again in the future.

How to Recover Ledger to a Third-Party Device

Now let's cover another scenario. Let's say you lost your Ledger device and replaced it with another hardware wallet like a Trezor One. Is it possible to recover your funds into that new device? The answer is, yes! Here is how to restore Ledger to Trezor using the standard recovery phrase method:

STEP 1:

Install the firmware. Install the Trezor Suite app on your computer, then begin the setup process by clicking [Set up my Trezor]. On the first page, click [Install firmware].

How to recover Ledger: the first page of Trezor Suite set up with the Install firmware button highlighted.

STEP 2:

Select Recover. On the second stage of setting up your Trezor wallet, choose the [Recover wallet] option.

How to recover Ledger: the second page of Trezor Suite set up with the Recover wallet button highlighted.

STEP 3:

Choose the number of words. On the Recover wallet from seed window, select the number of words in your wallet backup. In most cases, your Ledger recovery phrase will have 24 words.

How to recover Ledger: the recover wallet from seed page on Trezor Suite set up with the 24 words button highlighted.

STEP 4:

Choose your recovery method. You can then choose between [Standard recovery] or [Advanced recovery]. The difference is in where you will enter the recovery phrase. In this example, I'm choosing Standard recovery so I can input the words on my computer.

How to recover Ledger: the Select recovery method of Trezor Suite set up.

STEP 5:

Confirm on the device. After selecting [Standard recovery], you’ll be asked to press the [Confirm] button on the device.

How to recover Ledger: the Recover wallet from seed on Trezor Suite set up with a prompt to confirm on Trezor device.

STEP 6:

Input the recovery phrase. Enter the words from your seed in the order displayed on your Trezor in the input field of the Recover wallet from seed window.

How to recover Ledger: the Recover wallet from seed of Trezor Suite set up with the input form highlighted.

STEP 7:

Finish the process. Once you’ve entered all of the words correctly, you’ll be notified that the recovery was successful. Click on [Continue] to proceed.

How to recover Ledger: the Recover complete page on Trezor Suite set up with the Continue button highlighted.

And that's how you restore Ledger to Trezor! Once you complete the remaining steps of the setup, you’ll be able to access the crypto funds held in your previous Ledger accounts. Remember that all the recovery phrases and passphrases created by your Ledger device comply with the BIP39 standard.

This means you can basically restore your accounts from a Ledger into any third-party hardware wallet that is BIP39-compatible, not just Trezor.

Not all hardware wallets support the same cryptocurrencies. Always make sure your new device can accommodate the crypto coins you have in your previous accounts.

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How to Recover Ledger Wallet With Ledger Recover

There is also another alternative to recover your Ledger account using its latest offering called Ledger Recover. This is a paid subscription service offered by Ledger in partnership with Coincover and other identity verification providers.

Its purpose is to provide users with a way to back up their recovery phrase and restore access to their crypto assets even if they have lost their Ledger recovery phrase.

📚 Read More: What is Ledger Recover

That being said, let's take a look at the step-by-step guide on how to recover a Ledger wallet using the Ledger Recover feature:

STEP 1:

Set up your wallet. Once you get a new Ledger device or reset your existing one, begin the setup process by opening the Ledger Live app on your computer or phone. In this example, I'm using the desktop version.

How to recover Ledger: the initial page of setting up a Ledger device using Ledger Live.

STEP 2:

Select Ledger Recover. Choose your Ledger device, then on the next screen, scroll down to the 'Already have a recovery phrase?' section. Here, choose [Restore using Ledger Recover].

How to recover Ledger: the set up method page on Ledger Live with the Restore using Ledger Recover option highlighted.

STEP 3:

Select Restore on your device. Follow the on-screen instructions. Select [Restore] on your Ledger device, then choose [Restore using Ledger Recover].

If you don't see the [Restore using Ledger Recover] option on your device, consider updating your wallet's OS.

STEP 4:

Set up your PIN. On the next page, set up your PIN code to secure your device. This can be a new PIN or the same as your previous one if you already have it. Click [Set up PIN code] to proceed. Keep in mind that you'll have to set it up on your device.

How to recover Ledger: the set up PIN code page on Ledger Live.

STEP 5:

Log in to Ledger Recover. You will see the prompt to log in to your Ledger Recover account on the app. Follow the instructions, then review your identity details as displayed on the device.

How to recover Ledger: the login page to Ledger Recover on the Ledger Live app.

STEP 6:

Write down the code. Your Ledger device will display a one-time security code. Make sure to write it down since it will be displayed only once. Then, click [Verify with Veridas]. Follow the instructions to verify your identity as well as the one-time code.

Make sure you have the appropriate documents to verify your identity, such as your passport or ID card. Keep in mind that the verification process may take a few hours to a few days.

STEP 7:

Reconnect your device. Connect your Ledger device to your computer again. Navigate to [Restore using Ledger Recover] and finalize the process.

Once you have completed the process, you'll be able to access your crypto funds again. Remember, services like Ledger Recover should be your last resort.

Honestly, I think holding onto that physical copy of your 24-word recovery phrase and keeping it safe yourself is still the golden rule and your most reliable way to guarantee you can always get to your crypto.

📚 Read More: Cryptocurrency Security Guide

What if You Lose the Recovery Phrase?

If you lose your recovery phrase, unfortunately, there’s no way to regain access to your crypto funds, unless you’ve subscribed to Ledger Recover, which I covered earlier. Without that 24-word phrase, the private keys to your wallets are gone forever.

I know it sounds harsh, but that’s the whole point of self-custody: you’re the only one in control[1]. That’s why keeping your recovery phrase safe is absolutely critical.

I can't stress this enough - if your Ledger lost recovery phrase situation ever happens, it's practically impossible to get your crypto back. Unlike forgetting a password online, there’s no “forgot your seed phrase?” button to click. The lost Ledger recovery phrase issue is sadly final.

How to Keep Your Recovery Phrase Safe

That’s why, before you even think about how to recover Ledger, you need a rock-solid strategy for protecting your recovery phrase. Here are some simple but powerful tips:

  • Write it down by hand. Never store it digitally (like in a phone note or cloud storage). Digital files are too easy to hack, leak, or accidentally delete. Writing it by hand removes a big risk.
  • Use multiple copies. Keep two or three handwritten copies and store them in separate, secure locations. This way, if one copy is damaged or lost, you’ll always have a reliable backup.

How to recover Ledger: a Ledger wallet device on a laptop beside a note.

  • Use fireproof and waterproof storage. Consider using metal backup solutions. They’re designed to survive fires, floods, and other disasters that could destroy paper.
  • Don't share it with anyone. No legitimate service will ever ask for your recovery phrase. If someone does ask, it’s a 100% red flag for a scam - always keep it private.
  • Avoid obvious hiding spots. Think beyond your sock drawer. Use a safe or secure deposit box if possible. Thieves know where people typically hide valuables, so a little creativity goes a long way.

Treat your recovery phrase like the keys to a vault, because that's exactly what it is. Taking a little extra care now can save you from a lot of pain later!

What to Do After Successfully Recovering Your Ledger Wallet

Congrats - if you’ve made it this far, it means you’ve managed to recover your Ledger wallet! That’s a huge relief, but there are still a few important steps you should take to make sure everything stays safe moving forward.

Trust me, after going through the stress of figuring out how to recover Ledger, the last thing you want is another close call. That said, here’s what I recommend you do after you successfully figure out how to recover Ledger:

1

Double-check your wallet balances. Make sure all your assets show up correctly in Ledger Live or your chosen app. If something seems off, it could be due to network settings or needing to manually add certain tokens.

2

Set a brand-new PIN code. If you lost your device and had to buy a new one, definitely create a fresh PIN during setup. This protects you in case someone somehow finds the old device later.

How to recover Ledger: a hand holding a Ledger device connected via USB.

3

Consider creating a new recovery phrase. If you ever felt your old recovery phrase was exposed or mishandled, it might be worth setting up a brand-new Ledger wallet from scratch, transferring your funds, and securely storing the new phrase. This way, you avoid any future risks from a compromised backup.

4

Safely store your recovery phrase (again). Whether you’re worried about a Ledger lost recovery phrase situation or just want extra peace of mind, now’s the perfect time to rethink how and where you store your backups. Make sure you’re using multiple, secure, offline methods like we discussed earlier.

5

Think about upgrading your security. If you didn’t use a passphrase before, maybe now’s the time to set one up. Or, if you want an extra layer of backup, explore options like hardware backup solutions or a metal seed storage tool.

Getting your crypto back is an amazing feeling, but keeping it safe afterward is just as important. You’ve already learned how to recover Ledger - now you’re ready to protect your future self too.

Common Mistakes to Avoid When Recovering a Ledger Wallet

Now that you’ve made it through the recovery process, there’s one last thing I want to cover: The common mistakes people make when trying to recover their Ledger wallet. Trust me, even if you feel confident about how to recover Ledger, it’s super easy to slip up under pressure, especially if you’re dealing with a lost or damaged device.

I’ve seen too many people run into trouble during Ledger recovery just because of a simple oversight. To help you stay safe, I’ve put together a quick table that highlights the biggest mistakes and what you should do instead:

Why It’s a Problem

What to Do Instead

Entering your recovery phrase online

Cloning your recovery phrase is generally a bad idea[2] since phishing websites can instantly steal your crypto.

If possible, only enter your phrase directly on your Ledger device.

Storing your recovery phrase digitally

Hackers can easily access files stored online or on your device.

Write it down by hand and store it offline in multiple secure places.

Mixing up the word order when restoring

The wallet won’t restore properly if the order is wrong.

Enter each word carefully and double-check the sequence.

Assuming you don't need a passphrase (if you had one)

Hidden wallets tied to passphrases won't appear without it.

Always remember if you used a passphrase and have it noted on your recovery sheet.

Using a damaged or tampered device

It could have been compromised or malfunctioned during setup.

Always use a fresh, trusted Ledger device if recovering.

Table: Common mistakes when recovering Ledger and what to do instead

Recovering your wallet is stressful enough, you don't want to add more problems to the mix. Taking a few extra minutes to double-check everything can make all the difference between a smooth Ledger recovery and a major headache.

Remember, the way you recover your wallet is just as important as knowing how to recover your Ledger in the first place. Stay calm, stay careful, and you’ll be back to managing your crypto in no time.

Conclusions

Recovering your Ledger doesn’t have to be a stressful experience once you know what to do. Whether you’re learning how to recover Ledger with Passphrase or simply restoring from your recovery phrase, the process is manageable if you take it step by step.

I hope this guide has helped clear up any confusion and made you feel more confident in handling the recovery process. Remember, the most important thing is to always keep your recovery phrase secure and take extra care when setting up your device.

As long as you’re prepared and know the right steps to take, you’ll have no problem getting back to managing your crypto. You’ve got this!

If you want to learn more about how to keep your crypto funds safe, check out these Missions from Ledger and get the chance to win various prizes as you build your knowledge!

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.


Scientific References

1. Hämäläinen O.: 'Analyzing Usability Issues in Self-Custody Cryptocurrency Wallets With Jakob Nielsen’s 10 Usability Heuristics';

2. Deshpande V., Harish J., Khade A. V.: 'A Practical Recovery Mechanism for Blockchain Hardware Wallets'.

About Article's Experts & Analysts

By Aaron S.

Editor-In-Chief

Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era. W...
Aaron S. Editor-In-Chief
Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era.
With close to a decade of experience in the FinTech industry, Aaron understands all of the biggest issues and struggles that crypto enthusiasts face. He’s a passionate analyst who is concerned with data-driven and fact-based content, as well as that which speaks to both Web3 natives and industry newcomers.
Aaron is the go-to person for everything and anything related to digital currencies. With a huge passion for blockchain & Web3 education, Aaron strives to transform the space as we know it, and make it more approachable to complete beginners.
Aaron has been quoted by multiple established outlets, and is a published author himself. Even during his free time, he enjoys researching the market trends, and looking for the next supernova.

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FAQ

How to recover my Ledger accounts?

To recover your Ledger accounts, you’ll need to follow one of several secure methods. The most common way is using your 24-word recovery phrase on a new Ledger device. You can also recover hidden wallets using a passphrase, or use Ledger Recover if you’ve subscribed to the service. Knowing how to recover Ledger safely depends on the method you used to secure your wallet in the first place.

Can I restore my Ledger to another hardware wallet?

Yes, you can restore your Ledger wallet to another hardware wallet, like the Trezor Safe 5, as long as you have your 24-word recovery phrase. Most wallets, follow the BIP39 standard, which makes them compatible with Ledger-generated recovery phrases. However, features like hidden wallets or passphrases may behave differently across devices. If you’re looking into how to recover Ledger using a third-party wallet, always double-check compatibility and security features before proceeding.

Will I lose everything if I reset my Ledger?

No, you won’t lose your assets if you reset your Ledger - as long as you still have your 24-word recovery phrase. Your crypto isn’t stored on the device itself, but on the blockchain, and the recovery phrase is the key to accessing it. If you're unsure how to recover crypto wallet access after a reset, just set up the device again and choose the "Restore from recovery phrase" option to get everything back.

What happens if I lost my Ledger?

If you lost your Ledger device, don’t panic — your crypto is still safe as long as no one has access to your 24-word recovery phrase. The device alone can’t access your funds without the PIN and recovery phrase. To regain access, simply get a new Ledger (or compatible hardware wallet) and restore your wallet using the recovery phrase. This is why protecting your recovery phrase is the foundation of good crypto wallet security.

Can I recover my Ledger if I lost my recovery phrase?

If you lost your recovery phrase, recovering your Ledger wallet is nearly impossible - unless you subscribed to Ledger Recover beforehand. Ledger Recover is an optional service that can help you regain access by securely backing up your recovery phrase through identity verification. Without this service or a backup of your 24-word phrase, there’s unfortunately no way to restore your wallet or access your funds. That’s why securely storing your recovery phrase is absolutely essential.

Can I use MetaMask instead of a hardware wallet like Ledger?

Yes, you can use MetaMask instead of a hardware wallet like Ledger, but there are trade-offs in terms of security. MetaMask is a software wallet, which means it’s more exposed to online threats like malware or phishing. So, is MetaMask safe? It’s relatively secure for small amounts or daily use, but it doesn’t offer the same level of protection as a hardware wallet. For long-term or large holdings, a device like Ledger is the safer option.

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