A Guide to How to Sell Crypto on Crypto.com

Are you wondering how to sell crypto on Crypto.com? Selling cryptocurrency safely and efficiently is crucial in navigating this dynamic market, and Crypto.com offers a way to do this through its user-friendly mobile app and exchange platform.

However, some people might find navigating the interface a bit confusing. That’s why I’m here to help you learn how to sell your crypto on Crypto.com. I will also share some crucial information like fees and limits on the platform and some strategies for selling crypto and navigating the platform in general.

Additionally, we’ll take a look at three Crypto.com alternatives, like Binance, Bybit, and Kraken. Without further ado, let’s begin!

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How to Sell Crypto on Crypto.com: Desktop and Mobile App

Learning how to sell crypto on Crypto.com includes knowing all the necessary preparation steps before it. In this section, I will show you the complete guide starting from creating a new Crypto.com account, depositing funds, selling crypto, and withdrawing your funds from the platform.

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Creating an Account

The first thing you need to do is create an account on Crypto.com if you haven’t already. Follow this simple step-by-step guide:

Step 1: Visit the exchange site and click the "Sign-Up" button on the top right corner.

Step 2: Follow the on-screen instructions and fill in your email address and your new password. Click “Sign up”.

Step 3: Crypto.com will send a one-time password (OTP) to your email. Enter it on the exchange website to verify your email.

Step 5: Enter your personal information including your first and last name, date of birth, and nationality. Like most crypto exchanges, you must be at least 18 years old to use the platform to buy and sell crypto. Click “Continue” once you’re done.

Step 6: Enter your phone number. Crypto.com will use this to protect your account with features like two-factor authentication (2FA).

Step 7: You will receive another OTP on your registered phone number via SMS. Enter the OTP on the exchange website.

Step 8: After that, you will go through the Know Your Customer (KYC) process. Here, you will have to verify your identity using your ID documents. Choose your country and the ID type. Typically you’ll need to provide either your passport or ID card.

Step 9: Take a photo of your document using a webcam or continue the process on mobile. Make sure the picture is clear enough and you can read all the details on your ID.

Step 10: You can start using your exchange account after Crypto.com finishes verifying your ID.

For the KYC process, it's best to use your phone's camera to take a photo of your ID. Webcams, which often have lower quality, may produce blurry pictures. This can lead to your ID being rejected by the system.

If you are a Crypto.com mobile app user, the registration process is slightly different. Here is how you sign up on the Crypto.com exchange as an app user:

Step 1: Visit the exchange site and click the Sign-Up button on the top right corner.

Step 2: Open your Crypto.com App and scan the QR code on the sign-up page.

Step 3: You’ll be asked to enter your email address. Enter the email address registered with your Crypto.com App. Click “Submit”.

Step 4: Crypto.com will send a one-time password (OTP) to your email. Enter it on the exchange website to verify your email.

Step 5: Create the password for your account.

Step 6: Finally an SMS OTP will be sent to the phone number provided. Input the SMS OTP to proceed.

Step 7: You will be redirected to the Exchange landing page. 

Depending on the information you have verified in the app, you may need to verify your account further. Otherwise, completing the KYC process on the exchange will also verify your account on the app.

Depositing Your Cryptocurrency

Before you start learning how to sell crypto on Crypto.com, you also need to know the process of depositing your asset to the platform. You can either transfer the crypto from your Crypto.com app wallet or an external wallet. Let me show you how to do both methods:

Depositing to the Exchange From the Crypto.com App

Step 1: Log in to your Crypto.com app.

Step 2: Navigate to “Accounts” then select the token you wish to deposit.

Step 3:  Tap on "Transfer" > "Withdraw" > "Crypto.com Exchange".

Step 4: Continue with the instructions to select the amount and complete the transfer.

Note: transferring from your Crypto.com app wallet to the exchange is instant and without fees.

Depositing to the Crypto.com Exchange From an External Wallet

Step 1: Log in to the Crypto.com exchange.

Step 2: After you have logged in to your account, click “Wallet”.

Step 3: Find your preferred cryptocurrency and select “Deposit”.

Step 4: Here, you can either click on “Copy Address” and paste it to your wallet, or use the wallet’s mobile app to scan the QR code displayed on the Deposit dialogue.

Step 5: Review your platform’s withdrawal details.

Step 6: After the required number of confirmations has been processed, Crypto.com will send an email notification for your transaction.

During the transaction review step, you will see the number of confirmations required to deposit crypto to the Crypto.com exchange. This is the processing time of your current deposit, so pay attention to it.

Selling Your Cryptocurrency

Selling crypto on Crypto.com can be done on either the Crypto.com exchange or the mobile app. The exchange platform is generally more suited for those who want to do more complex trading actions, like spot trading, margin trading, or derivatives.

Keep in mind that currently, the exchange doesn’t support selling crypto for fiat. So, if you’re looking for how to sell crypto on Crypto.com and turn it into fiat money, the Crypto.com app is your solution. That being said, here’s how you can do it using the app and exchange:

Using the Crypto.com App

Step 1: Open your Crypto.com app and tap on “Accounts”.

Step 2: Choose the cryptocurrency you want to sell.

Step 3: Tap on “Sell Crypto” and you’ll be brought to a different page.

Step 4: Here, you can choose “Crypto” to exchange your asset with a different cryptocurrency, or “Cash” to sell your asset to fiat. For this example, let’s choose “Cash”.

Step 5: Enter the amount of crypto you wish to sell then choose the preferred fiat wallet.

Step 6: Tap the “Sell” button at the bottom.

Step 7: A confirmation window will pop up for 15 seconds, showing how much fiat money you'll get for your cryptocurrency. Make sure to look at this window to see the current value.

Using the Crypto.com Exchange

Step 1: Access the Crypto.com exchange platform.

Step 2: Click “Spot” on the top menu to open the spot trading interface.

Step 3: Choose your crypto pairing at the top left drop-down menu.

Step 4: At the right-side panel, under the “Spot” section, go to the “Sell” tab.

Step 5: Switch to “Market” and decide the amount of crypto you wish to trade using either the slider or entering it manually in the “Order Value” field.

Step 6: Click “Sell” to finish the transaction.

Please note that I’m only showing you the simplest method if you want to know how to sell crypto on Crypto.com using the exchange. While it is technically possible to “sell” your crypto using the platform, I generally recommend using the Crypto.com app, especially if you want to sell to fiat. It is also more suitable for those who are still in the entry-level crypto market.

Alternatively, you can switch to more intuitive solutions like Coinbase or Kraken if you prefer a simpler and integrated platform.

Withdrawing Your Funds

Once you know how to sell crypto on Crypto.com and turn it into fiat money, naturally you’ll need to withdraw it to your bank account. Currently, Crypto.com supports eight fiat currencies: AUD, CAD, EUR, GBP, USD, BRL, TRY, and SGD. If your preferred currency is not available, consider trying other platforms like Binance, which currently supports 11 fiats.

Now, let me show you how to withdraw your funds from the Crypto.com app to your bank account:

Step 1: Open your Crypto.com app and tap “Accounts”.

Step 2: Go to “Fiat Wallet” and choose "Transfer" > "Withdraw" > "Fiat".

Step 3: Enter the amount of money you wish to cash out then tap “Withdraw Fiat”.

Step 4: Check the details of your fiat withdrawal and press “Confirm” to start the process.

Step 5: You can see the status of your withdrawal request change as it gets processed.

Note that the process might differ slightly depending on your preferred fiat currency. Check out my other article if you want to know more details about how to withdraw money from Crypto.com.

Fees and Limits on Crypto.com

Another aspect you need to know when learning how to sell crypto on Crypto.com is limits and fees. Exchanges implement these to make their business more sustainable and prevent potential fraudulent transactions on their platforms. Here are the different fees and limits, depending on your transaction:

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Crypto Withdrawal Fees

Table: Crypto withdrawal fees on Crypto.com

Note: Crypto.com offers different fees for wallet withdrawal, depending on what coin you want to transfer. The platform will also apply a 50 USDC administration fee to every reverse of an erroneous on-chain withdrawal.

Spot and Margin Trading Fees

Table: Spot and margin trading fees on Crypto.com

Note: Trading fees are charged (positive fee%) or rebated (negative fee%) on every successful transaction. If a Forced Liquidation occurs, Crypto.com will charge an additional 0.5% liquidation fee.

Bank Withdrawal Limits

Table: Bank withdrawal limits for institutional clients on Crypto.com

Note: Crypto.com will charge a transaction fee of $20 and $45 for each withdrawal via Fedwire and Swift respectively. The platform will also charge an administration fee for every return of an erroneous transaction (€25 for SEPA, $40 for Fedwire or Swift).

Keep in mind that Crypto.com may change these limits and fees from time to time. Make sure you keep up to date with these fees and limits to ensure that you’re not caught off guard by any unexpected charges and can plan your transactions accordingly.

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Selling Strategies and Tips

As you learn how to sell crypto on Crypto.com, it's important to think carefully and use strategies to help you get the best deal. Here are some important methods and tools you can implement:

Market Analysis

Before you start selling crypto on Crypto.com, you should try to understand the market. This means looking at prices and seeing how they go up and down. Here are some things to keep in mind:

• Price trends: Is the price of crypto going up over time, or is it dropping?
• News: Does any big news affect how people feel about crypto? Sometimes news can affect prices.
• Big changes: Are there any big changes coming in the world of crypto, like new laws?

Another essential tool for market analysis is the fear and greed index. This tool can give investors some idea of the current perception^[1] of the cryptocurrency market.

Technical Analysis

Technical analysis in crypto is like looking at a map before going on a trip. It helps you see the patterns and signs in the prices of cryptocurrencies, so you can make smart choices about buying or selling.

This method involves examining the market data and identifying patterns and trends^[2]. People use charts, past prices, and different tools to guess where the price might go next. If you're wondering how to sell crypto on Crypto.com, technical analysis can help you pick the best time to sell by showing you trends and possible future price moves. Check out this other article if you want to learn more about the best technical analysis indicators.

Limit Orders

A limit order allows you to set a specific price at which you want to buy or sell crypto. It's useful for targeting precise entry or exit points. On Crypto.com, setting a limit order means your transaction will only execute if the market hits your specified price, giving you control over how to sell crypto.

Stop Orders

A stop order is a tool to limit losses or protect profits. It triggers a buy or sell action once the asset hits a predetermined price. When learning how to sell crypto on Crypto.com, using stop orders can help manage risk by automatically selling crypto at your set stop price to avoid further losses.

Dollar-Cost Averaging (DCA)

DCA is a strategy where you invest a fixed amount of money at regular intervals, regardless of the asset's price. This method can reduce the impact of volatility by spreading the purchase price over time. While not a direct feature like limit or stop orders, applying DCA on platforms like Crypto.com can smooth out the price at which you acquire or sell crypto over time, potentially leading to a more favorable average price.

Security Measures for Selling Crypto

One thing you shouldn’t ignore when learning how to sell crypto on Crypto.com is security. In fact, this is a core part of navigating the crypto market in general. Here are five easy ways to stay safe when selling crypto on Crypto.com:

• Use strong passwords: Create complex and unique passwords for each crypto account, and change them regularly.
• Enable two-factor authentication: Always turn on 2FA for an extra layer of security beyond your password.
• Be cautious of phishing scams: Watch out for suspicious emails or messages that ask for your crypto account details or private keys.
• Keep your software updated: Whether it's your wallet app or security software, keep it up to date to protect against the latest threats.
• Use reputable sources: When looking for information on how to buy, sell, or store crypto, use well-known and trusted websites and services.

If you received an email from Crypto.com for an action you did not request (address whitelisting, crypto withdrawal, etc.) please contact customer support immediately to disable the transactions. They can assist you in changing your passcode or revoking access if your account is compromised.

Remember, that regardless of the security measures offered by the platform, your personal effort in safeguarding your crypto assets is invaluable. Staying alert, educated, and cautious with your transactions is your best defense against potential risks.

Common Issues and How to Solve Them

You may encounter some issues when you try withdrawing or selling crypto on Crypto.com. Most of these issues are technical, but some may be caused by settings that you might not be aware of. Here are the five common ones and how to fix them:

Transaction Delays

Delays may happen when there are too many transactions that congest the blockchain network. Regular maintenance activities like security checks can also slow down the process. Patience is key in this situation.

You can check Crypto.com's status page or social media channels for any service updates that might affect how to sell crypto on Crypto.com. For urgent transactions, choosing a higher fee (if possible) can speed up processing.

24-Hour Withdrawal Lock

After whitelisting a new wallet address on Crypto.com, it may take up to 24 hours before transactions can be made. This is because the platform implements the 24-hour Withdrawal Lock feature by default to safeguard your funds.

I recommend keeping this feature on to prevent unauthorized transactions. However, you can disable it by following these steps on your Crypto.com app:

Step 1: Open the Menu and go to “Settings” and choose "Security".

Step 2: Turn the “24-hour Withdrawal Lock” toggle off.

Step 3: The app will give you a warning message. Tap “Disable” to confirm.

Step 4: Enter your passcode or confirm using a biometric.

Please note that if you disable the lock, the changes will take effect after 24 hours. So, make sure to plan your transaction accordingly to avoid any inconvenience.

Failed Transactions

After you learn how to sell crypto on Crypto.com and try it yourself, there may be cases when your transaction doesn’t go through. This can be caused by entering an incorrect wallet address or not having enough crypto to cover the transaction fees.

Always double-check the recipient's wallet address before confirming a transaction. Additionally, make sure your balance covers not just the amount you're sending but also the network fees. If you’re sure that none of those are the cause, it might be caused by technical issues on Crypto.com. 

Consider contacting customer support who will provide specific guidance on how to sell crypto on Crypto.com without running into repeated failures.

Unsupported Wallets or Networks

In some cases, depositing funds on Crypto.com through unsupported chains cannot be credited or refunded. For example, depositing Bitcoin Ordinals, including BRC20 tokens, to your BTC address starting with "3" may result in a failed transaction that cannot be recovered.

Therefore, make sure to always verify the compatibility of the destination wallet and the network it uses before initiating a withdrawal from Crypto.com. You can access the most accurate list of available cryptocurrencies for deposit and withdrawal through the app's Transfer menu.

This is a critical step in understanding how to sell crypto on Crypto.com, as selecting the correct network ensures your crypto reaches its destination safely.

Withdrawal Limits

As I mentioned earlier, Crypto.com and other exchanges impose limits on how much crypto you can withdraw within a certain timeframe for security and regulatory reasons.

Plan your transactions accordingly to avoid this issue. If you anticipate needing higher limits, complete any necessary verification processes on Crypto.com ahead of time. Knowing your withdrawal limits is an essential part of learning how to sell crypto on Crypto.com, as it helps in planning large transactions.

Crypto.com Alternatives

As you discovered how to sell your crypto on Crypto.com, you probably also identified the platform's strengths and weaknesses. Some of the drawbacks may make you wonder if there are other alternatives to this exchange. Fortunately, there are!

In this section, I will show you three great alternatives to Crypto.com that may suit your needs and preferences better.

Binance

Binance is a well-known crypto exchange with more than 170 million users worldwide. Currently, it supports over 500 different cryptocurrencies, making it a great platform for those who want more trading options and the ability to discover more projects.

Binance also offers competitive withdrawal fees, allowing you to maximize your earnings by minimizing the cost of moving your crypto assets, whether you're cashing out or transferring to another wallet.

Bybit

Bybit is another popular and trusted cryptocurrency exchange that stands out for its very competitive trading fees. It offers an easy-to-use mobile app and many advanced trading features, including the option for up to 100x leverage. This makes Bybit a great choice for both new and experienced traders looking for a reliable platform to trade cryptocurrencies.

Pros

• Very low trading fees
• Exceptional functionality
• Mobile trading app

Main Features

• Very competitive trading fees
• An intuitive mobile app
• Up to 100x leverage available

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Pros

• A very well-known crypto exchange platform
• More than 500 different cryptos available
• Two-factor authentication

Main Features

• Over 500 different cryptocurrencies available
• Strong security
• Small withdrawal fees

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Pros

• Fully reserved and transparent
• Multiple tradable asset classes
• Early new token support

Main Features

• 265 supports cryptocurrencies
• Secure & transparent
• Fully reserved

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Kraken

Kraken is known as one of the safest cryptocurrency exchanges, welcoming many users with its low fees and supportive features for both beginners and advanced traders. It supports six different fiat currencies (USD, EUR, CAD, GBP, CHF, and AUD), making it easier to buy and sell cryptocurrencies. 

With its user-friendly approach and affordable trading fees, Kraken is a great platform if you are new to the crypto market.

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Conclusion

Learning how to sell your crypto on Crypto.com is an essential step for those who are interested in using the platform or already using it for a bit. You need to do this before you can cash out your crypto to fiat money or if you want to exchange your asset for another cryptocurrency.

The process of how to sell on Crypto.com is fairly simple. After you complete the KYC process and have your account verified, you can start depositing funds into your wallet, buying crypto, and selling it on the Crypto.com app or the exchange platform.

Be mindful of all the applicable limits and fees that may occur on your transactions. This will help you manage your finances better, avoid unexpected costs, and make more informed decisions when trading or transferring funds.

Additionally, if you’re looking for alternatives to Crypto.com, consider checking out Binance, Bybit, and Kraken. These exchanges offer their own unique benefits and unique features that may fit your needs and preferences better.

And there you go! Hopefully, this has helped you learn how to sell on Crypto.com and navigate the platform better.

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.

Scientific References

1. Jackie J.: 'How Useful is the Crypto Fear and Greed Index When Making Cryptocurrency Investment Decisions';

2. Kristian R.: 'Technical Analysis in Cryptocurrency Trading'.