ChatGPT Goes Dark After Apple’s Big Update

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OpenAI's ChatGPT Goes Dark After Apple’s Big Update

Written by Aaron S.,

Editor-In-Chief

Last Updated: December 12, 2024

Key Takeaways

ChatGPT faced a major outage on December 11, affecting users globally, coinciding with its integration into Apple’s Siri;
OpenAI resolved the disruption within hours, but the incident marked ChatGPT’s fourth major outage in recent months;
Siri’s new ChatGPT-powered features launched during the outage, raising questions about the challenges of scaling AI integrations.

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OpenAI's ChatGPT Goes Dark After Apple’s Big Update

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OpenAI faced a major outage affecting ChatGPT just as the AI tool debuted its integration with Apple’s Siri.

This integration allows Siri to use ChatGPT’s capabilities for advanced responses, including handling inquiries about photos and documents.

The network disruption began on December 11, with reports logged on Downdetector starting at 11:07 PM UTC. Within 15 minutes, user complaints surged to 1,532 reports. Alongside ChatGPT, OpenAI’s video generation model, Sora, also encountered issues.

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People trying to access ChatGPT received error messages like “ChatGPT is currently unavailable”, while OpenAI reassured everyone they were working on it.

In a post shared on December 12 via X, OpenAI acknowledged the issue, stating, "We’re experiencing an outage right now. We have identified the issue and are working to roll out a fix".

Before the announcement, ChatGPT services had resumed in some regions. However, the company did not explicitly confirm whether the outage was tied to the Siri integration.

OpenAI’s services, including ChatGPT and Sora, operated normally at 3:53 AM UTC on December 12. Although the issue was fixed within hours, it became ChatGPT's fourth major outage, following similar incidents in June and August.

OpenAI's network outage is not the only story that makes headlines. Just recently, the company faced backlash involving the Sora tool. What led to this controversy? Read the full story.