If you’re looking to get into crypto mining, there are quite a few different challenges that you’ll face, and need to sort out. The most obvious and notable one, of course, has to do with hardware - what to use, whether or not to build a rig of your own, and so on. Eventually, during your research, you might stumble across customer Bitcoin Merch reviews.
Immediately, you’ll notice that BitcoinMerch is a company that deals in a wide variety of crypto merchandise - it’s in the name, really. This merchandise includes everything from T-shirts and hats, all the way to advanced-level ASIC miners. They market themselves as a “one-stop shop for all things crypto”.
Sounds great, right? However, is Bitcoin Merch legit, and can they be trusted? Also, will they fit your specific wants and needs, crypto mining hardware-wise? Let’s find out!
Pros
- A huge variety of products
- ASICs & GPU/CPU mining rig parts
- Accepts fiat & crypto payments (Coinbase)
- Items ship from California
- 30-day warranty (money-back guarantee)
- Competitive pricing
Cons
- Reports of faulty orders
- No free shipping
Table of Contents
- 1. Bitcoin Merch Reviews: PROS
- 1.1. Deals in Both ASICs and CPU/GPU Miners
- 1.2. Reports About Great Customer Service
- 1.3. A Wide Selection of Products
- 1.4. (Usually) Fast Shipping from the US
- 1.5. Supports a Wide Array of Payment Methods
- 1.6. A 30-Day Warranty Attached to All Products
- 1.7. Products Ship to Most Countries
- 2. Bitcoin Merch Reviews: CONS
- 2.1. Reports of Faulty Orders
- 2.2. No Free Shipping Option
- 3. Bitcoin Merch VS Crypto Miner Bros: How do They Compare?
- 4. Conclusions
Bitcoin Merch Reviews: PROS
One thing that you’re bound to notice is that customer Bitcoin Merch reviews left online are very mixed - some people loved their experience with the company in question, others - not so much. While we’ll address all of the main points, let’s start off with the positives, and check to see what you can expect with the company in question.
Deals in Both ASICs and CPU/GPU Miners
If this isn’t your very first day looking into crypto mining, you probably already know that there are two types of mining hardware out there, generally speaking - ASIC miners, as well as CPU/GPU miners.
The former are some very powerful, mining-oriented devices. ASICs allow their owners to mine specific cryptocurrencies in an efficient manner - they are very popular with professional miners, or anyone who’s looking to invest heavily into the mining business, in general.
CPU and GPU miners are a bit more approachable to the general public. These aren’t specifically “dedicated devices”, but rather, components that add up to create mining rigs - specialized assemblies that function similarly to ASIC miners, yet aren’t as efficient or optimized. Usually, that is.
Customer Bitcoin Merch reviews will tell you that the type of mining hardware that you choose will depend on a number of factors - it really is a discussion for a separate article, in of itself. That being said, the point that I want to make in this review is that BitcoinMerch offers components for both mining hardware types, on their official website!
First, you’ll be able to choose between a wide array of different ASIC devices, coming from some of the most notable brands in the industry (Bitmain, Antiminer, etc.). So, if you’re looking for some high-end products, you’ll find them with the company in question, no problem.
That being the case, however, there’s a whole, separate and dedicated section of the website that focuses on CPU/GPU mining components, too! Here, you will find everything that you might need to build a mining rig of your own - whether it be cases, CPUs, power supplies, motherboards, or anything else in between.
This really caters to the “one-stop shop” slogan that I’ve mentioned earlier in the Bitcoin Merch review! No matter what type of a miner you may be, it’s good to know that there are always going to be products that’ll cater to your wants and needs.
Reports About Great Customer Service
I mention this pretty often, in many of my crypto service reviews, but proper customer support is probably one of the most underrated benefits that a crypto service or product provider can have.
Crypto mining merchandise is an area where this can be seen, pretty obviously. Mining equipment providers are often shrouded in mystery, with minimal-to-no information about them available online. Combine that with the fact that some companies don’t even offer fiat payment support (you can only pay for your goods and services in crypto), and you can see why multiple people are asking - is Bitcoin Merch legit?
The great news here is that many customer Bitcoin Merch reviews are pretty straightforward in this regard - the company’s customer service quality is great!
To start things off, you can reach support agents in one of the three available ways - via email, live chat, or phone call. This already opens up a lot of potential options of how you can get help, or your questions answered, if there’s some sort of an emergency.
Then, a key point to mention in this Bitcoin Merch review is that many customers claim the brand’s support agents to be very responsive and helpful. So, even if you were to encounter some sort of an issue with your order, or there’s a misunderstanding in place, you should have your issue resolved, no problem.
All in all, it’s really refreshing to come across a mining hardware provider that offers both proper customer support, as well as multiple methods of how to contact the agents for help. A notable point to keep in mind!
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A Wide Selection of Products
Earlier in the Bitcoin Merch review, I pointed out that the company in question offers its customer both ASIC, as well as CPU/GPU mining options. This, however, is just the tip of the iceberg - the fact of the matter is that you’ll find many more different types of products with BitcoinMerch!
Specifically, there are three sections that you can explore on the brand’s website - Miners, Hardware, and Accessories. Each of these sections houses specific products - ASICs are located in the first section, while mining rig-related hardware resides in the second. This is where you can browse the different add-ons for your rigs, too - the aforementioned cases, power supplies, and so on.
There is, however, a third section available, as well - Accessories house a selection of hats, shirts, hardware wallets, collectibles, and books.
If you’re strictly looking for mining-related gear, then this might seem somewhat trivial. However, it’s really cool to be able to find everything that you might need on a single website, and to be able to purchase both collectible books, as well as super-expensive mining devices from the same site!
Going back to customer Bitcoin Merch reviews, another key point to mention is the variety of available ASIC devices, and other mining equipment. While I’ve already told you that you can expect to find some notable brand miners with this distributor, there are plenty of more-niche options available, as well.
This is true both in regards to brand names, as well as budget options. With hundreds of mining equipment products to pick from, everyone should be able to find the combination that will suit them best!
(Usually) Fast Shipping from the US
Whenever you pick out and order your brand-new mining device, chances are that you want it to arrive as soon as possible - it’s an exciting purchase, after all! Well, depending on your distributor of choice, this might not be feasible - in some situations, you could end up waiting for months on end, until you actually receive your purchase!
A lot of the time this depends on where your product is shipped from - in other words, what’s the delivery chain like. Reading through client Bitcoin Merch reviews, it would seem that this particular aspect of your mining hardware acquisition process might be… Interesting, depending on the situation.
You see, BitcoinMerch ships their products from the United States of America, and more specifically - the state of California. At least, that’s what they claim on their official website.
Most customers are very satisfied with the delivery time - products are usually shipped within 3 days from your purchase, and thus, they should arrive relatively fast!
It’s worth mentioning that there are some Bitcoin Merch reviews online that aren’t too happy with the delivery times, and claim that it took a very long time for the products to arrive. Customer opinions regarding the matter are mixed - that said, the overwhelming majority of Bitcoin Merch’s clients seem to have had nothing-but-positive experiences with their shipping and delivery processes!
Supports a Wide Array of Payment Methods
Payment methods are actually a really interesting topic, when it comes to both customer Bitcoin Merch reviews, as well as purchasing mining hardware, in general. The interesting part has to do with legitimacy and trust.
You see, as I’ve told you earlier on in the Bitcoin Merch review, it can be pretty difficult to find a reliable and trustworthy mining equipment distributor. This is mostly due to a lack of information available with these types of services - customer reviews are often scarce, and if the brand itself doesn’t put in the effort to provide proof of legitimacy, well… You get the picture.
One of the ways of how potential customers vet mining equipment retailers is by checking whether or not the company has fiat payment method support. If it doesn’t, then it might be considered a bit shady - if you pay with crypto, for a brand-new ASIC device, and it doesn’t arrive, proving your purchase to the relevant authorities can prove to be a hassle.
On the flip side, paying with fiat money (credit and debit cards, bank transfers, etc.) has the benefit of sorting out issues in a faster and smoother manner, if they arise. It’s a point focused on by individuals asking, “is Bitcoin Merch legit?”, too.
With the proper context in mind, I’m happy to say that the company in question does, for a fact, support fiat payments - and a good variety of such methods, in fact!
Customer Bitcoin Merch reviews will tell you that you’ll be able to pay for your purchases via credit & debit cards, bank transfers, Amazon gift cards, AMEX, PayPal, Venmo, and a few other methods. It’s a big deal - it’s rare to come across distributors that would support so many different payment methods!
That being said, you will (obviously) be able to pay with crypto, as well, if you choose to. Crypto payments are processed via Coinbase - granted that it’s one of the more reliable crypto exchange platforms in the industry, that’s good news, in of itself!
All things considered, fiat payment support is definitely a notable benefit to consider, when reading through different Bitcoin Merch reviews!
A 30-Day Warranty Attached to All Products
Granted that we’ve been referencing the legitimacy and reliability questions throughout the entirety of this Bitcoin Merch review, this aspect is, admittedly, no different - it also works to answer the question, “is Bitcoin Merch legit?”.
The company offers 30-day warranties with all products that it deals in. So, if you were to purchase a Bitcoin Merch miner, and find that it’s faulty, or if it develops some issues during that period of time, the warranty might cover it, and Bitcoin Merch would be able to sort it out for you.
These types of warranties aren’t necessarily very common in this industry. However, they are definitely appreciated and useful!
Before committing to a purchase, though, you should make sure to read into the small print, and check to see what the warranty covers. This way, you’ll know in advance what potential issues that your newly-acquired hardware might face will be covered, and what scenarios would void the warranty, altogether.
Products Ship to Most Countries
As I’ve mentioned earlier in the Bitcoin Merch review, the company in question is stationed in the US - California, to be exact. This is where they have their warehouse, from which all of the shipments are fulfilled.
Now, with reliable mining hardware companies being challenging to come across, to this very day, it would be a significant bummer if, say, the brand of your choice wouldn’t ship to your country. I’m happy to say that, as far as Bitcoin Merch is concerned, there’s a very small chance that this would be the case for you - the company ships worldwide!
Obviously, if you’re located within the States, then this isn’t really a question that would come up in your mind, to begin with. However, if you reside in, say, Europe, it’s an important matter to consider!
On top of that, when it comes to product availability, you will also be happy to learn that Bitcoin Merch’s products are also available on Amazon, as well. If you don’t want to go through the process of purchasing a miner on the company’s official website, and don’t have any issues paying in fiat money, you could opt to go the Amazon route, too!
Do note, though, that buying products from companies’ official websites is still the recommended way to go, at least as far as mining devices are concerned. You’ll often get more information about the hardware specs of the product, better customer support, and so on.
Bitcoin Merch Reviews: CONS
Now, then - with all of the more notable benefits and features of the mining equipment distributor covered and out of the way, we do still also need to talk about the negatives, as well.
Admittedly, a single look online, at customer Bitcoin Merch reviews, will tell you that not everyone is happy with their purchases, or their experience with the products in question. That being said, there could be more than meets the eye, initially.
Reports of Faulty Orders
The biggest “con” that you’ll see mentioned among the different customer Bitcoin Merch reviews has to do with a pretty serious allegation - the fact that some orders contain faulty equipment, and that receiving refunds is practically impossible.
If true, these are definitely serious accusations. However, this is where things get a bit interesting.
You see, the opinions are very split - some customers have amazing experiences with Bitcoin Merch, while others seem to struggle with their orders, from the equipment arriving faulty, all the way to shipping itself taking months to be completed. As you can imagine, such major swings in customer experiences are a bit… Odd.
Now, let’s get something straight. It’s perfectly possible that some users do, for a fact, receive faulty devices - that’s why this chapter is in the “con” section, after all. However, Bitcoin Merch has so many different options of how to resolve such issues, that it’s difficult to believe that neither of them work, for the dissatisfied customer.
You have warranties, payment method-dependent refunds, customer support that’s available to be reached via multiple channels, and that has a great reputation of being super-helpful, and so on, and so forth. It’s clear that Bitcoin Merch focuses on building a name of a reputable mining product brand within the industry, and thus, it’s incredible to think that they wouldn’t sort any of the issues out, for a customer who has complaints.
Once again - since the feedback seen on different Bitcoin Merch reviews is so varied, it’s really hard to say for sure, what the actual situation is. What *can* be said, though, and which is something that is definitely a con, is the fact that Bitcoin Merch could work better at addressing all of the negative and dissatisfied customers.
Don’t get me wrong - if you were to visit public review platforms such as TrustPilot, you’d see the brand responding to both some negative and positive reviews and comments. This certainly adds to the overall legitimacy of the company, and the services that it provides.
Still, though, same as some other high-profile mining equipment distributors (i.e. Crypto Miner Bros), Bitcoin Merch could certainly ramp up their effort, public response-wise - there are multiple negative comments that still remain unaddressed.
No Free Shipping Option
Some crypto mining hardware providers offer their customers free shipping with their orders. This is actually a pretty significant deal, since shipping mining equipment can get really expensive!
This is especially true if you’re making a bulk order, or purchasing one of the bigger mining machines. On top of that, what if you reside on the other side of the world? Combine all of the potential costs, and that number can become truly significant!
While customer Bitcoin Merch reviews don’t really mention this point all that often, the brand in question doesn’t appear to offer free shipping, at all. That’s a bit of a bummer!
Admittedly, this point is mitigated by the fact that Bitcoin Merch offers some competitive prices on their devices. Thus, your total costs end up smaller - still, however, free shipping options would certainly be appreciated!
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Bitcoin Merch VS Crypto Miner Bros: How do They Compare?
Crypto Miner Bros is another popular crypto mining hardware distributor - it offers many similar products to Bitcoin Merch. So, how do these two companies compare, and which one would be better for you, if you do decide to make the crypto mining-related purchase?
Well, while both brands share a lot of similarities, there are notable differences to keep in mind, as well. I’ve compiled a table of the most important information, to make this easier to observe and elaborate on - check it out:
Bitcoin Merch | Crypto Miner Bros | |
Pricing | Competitive, some popular products are pricier | Competitive |
Shipping Fees | Vary depending on the region | Free! |
Shipping Time | 2-30 days | 5-30 days |
Payment Options | VISA, AMEX, bank transfer, crypto (via Coinbase), Venmo, PayPal, and more. | International bank transfer & crypto |
Available Products | ASICs, CPU/GPU miner parts, various merchandise |
Mostly ASIC miners |
First of all, Crypto Miner Bros offer their customers free shipping, and - in some cases - better prices. The latter is especially true if you’re planning to purchase some of the more popular products.
That being said, Crypto Miner Bros are also known for having a lot of items out of stock, for long periods of time. Furthermore, Bitcoin Merch accepts many more payment methods, as well!
The biggest point to consider, though, and something that’s not often mentioned in customer Bitcoin Merch reviews, is the fact that Miner Bros are mostly oriented at ASIC devices, while Bitcoin Merch offers its potential clients both ASICs, as well as mining rig-dedicated parts, too.
Lastly, while Crypto Miner Bros ship their products from Hong Kong, Bitcoin Merch is, once again, located in California, US.
So, which of the two brands is better? Well, that really depends on what it is that you’re looking for!
In short, however, it’s actually pretty simple - if you’re looking to start mining with an ASIC device, specifically, and don’t care about a huge variety of payment methods, Crypto Miner Bros might offer better prices on some of the most well-known products.
On the flip side, if you want to build a mining rig of your own, then Bitcoin Merch miners are the way to go - with the previous company dealing almost exclusively in ASICs, this is kind of a no-brainer!
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Conclusions
With all of that being said and done, what’s the conclusion - is Bitcoin Merch a mining hardware provider that’s worth looking into, or should it be avoided, and other options explored?
Well, if you’ve read this entire Bitcoin Merch review, up to this point, you probably know my answer - it’s certainly a distributor worth looking into, at least judging by the majority of customer feedback online!
Sure, the company does receive some complaints, in regards to issues pertaining to orders. That being said, the majority of customers seem to be happy with their purchases - the products usually arrive fast, and there’s a 30-day warranty (money-back guarantee) included with most products, as well!
From a more general perspective, Bitcoin Merch is like a miner hub - a place where you can purchase all types of mining hardware, as well as additional accessories and collectibles, too.
With a huge variety of supported payment methods, and shipping availability to most countries around the world, it’s certainly a notable player in the industry! If you’re looking for alternatives, though, you can also check out Crypto Miner Bros, another major mining equipment distributor located in Hong Kong, and specializing in ASIC miners.
Lastly, if you’re looking to sell your mined coins, or are in need of a reliable exchange platform, in general, do make sure to check out our list of the best exchanges on the market - it includes Binance, Kraken, and KuCoin, among others.
Thanks for reading, and good luck!
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