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Bithumb Fixes Bitcoin Payout Glitch After Sudden Price Swing
Key Takeaways
- Bithumb corrected a promo error that sent extra Bitcoin to some users and caused a short price shift;
- The exchange restored normal trading after it froze affected accounts and confirmed no customer losses;
- Bithumb plans to implement new safeguards while continuing work to recover long-inactive user assets.
Bithumb
The exchange said the error resulted in a few accounts having unusually large balances. Some users began selling the BTC, which caused a brief price shift on the platform.
Bithumb stated that its internal systems detected the problem after it began. The exchange restricted the affected accounts and stopped further activity from them.
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Market prices returned to normal within a few minutes, and the company said the quick response prevented wider disruptions.
The exchange explained that the mistake did not come from hacking or a security breach. It also said that customers did not lose any assets. All trading, deposits, and withdrawals continue to operate without issues.
Bithumb said it manages customer funds carefully and plans to share more details on the steps it will take to prevent similar errors.
The company did not reveal the amount of Bitcoin involved. Some users on X claimed that certain accounts may have received about 2,000 Bitcoin.
This update followed news from January, when Bithumb announced it had found about $200 million in customer assets in accounts that had not shown any activity for more than a year.
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