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AWS Outage Hits Coinbase and Robinhood With Service Disruptions

Key Takeaways

  • ​An AWS cloud issue on October 20 caused service problems for Coinbase and Robinhood, which affected user access and trading functionality;
  • Coinbase's mobile app and Base platform were hit hardest, with users facing login failures, trade delays, and fund withdrawal issues;
  • Both companies confirmed recovery by October 21, but said they will continue monitoring to ensure stability and prevent further issues.

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AWS Outage Hits Coinbase and Robinhood With Service Disruptions

On October 20, a technical issue in Amazon Web Services’ (AWS) cloud infrastructure led to service problems for several online platforms, including Coinbase $2.82B and Robinhood.

AWS confirmed the issue after it began and later said that systems relying on the affected region had mostly recovered. In an update, AWS stated that it would continue monitoring the situation and share more details when available.

Coinbase experienced trouble due to errors and slow response times in AWS’s Northern Virginia data center. The result was a breakdown of Coinbase’s mobile app.

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Users had trouble signing in, submitting trades, and moving funds. Coinbase’s other product, Base, was also affected.

Coinbase said that some users were beginning to regain access, but their team was continuing to address the situation with urgency.

According to the latest update on October 21, the exchange shared on X:

Coinbase systems have recovered after today's AWS outage. While we do not expect any more instability, we will continue to monitor the situation.

Robinhood was not hit as hard but did experience some problems. Users noted delays in order processing and issues with its API.

In an October 21 post on X, the platform announced:

Following issues due to AWS, Robinhood services are now operating normally. We appreciate your patience and will continue to monitor the situation.

Meanwhile, Binance recently addressed user concerns after several tokens on its platform appeared to fall to zero during volatile market conditions on October 10. What did the exchange say? Read the full story.

Aaron S. Editor-In-Chief
Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era.
With close to a decade of experience in the FinTech industry, Aaron understands all of the biggest issues and struggles that crypto enthusiasts face. He’s a passionate analyst who is concerned with data-driven and fact-based content, as well as that which speaks to both Web3 natives and industry newcomers.
Aaron is the go-to person for everything and anything related to digital currencies. With a huge passion for blockchain & Web3 education, Aaron strives to transform the space as we know it, and make it more approachable to complete beginners.
Aaron has been quoted by multiple established outlets, and is a published author himself. Even during his free time, he enjoys researching the market trends, and looking for the next supernova.

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