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Pros

  • An industry veteran
  • KYC compliance
  • Very simple to use
  • Non-custodial wallet offering
  • Industry-standard security features
  • Wide selection of supported cryptos

Cons

  • Higher trading fees
  • Customer support complaints

Blockchain.com Review: PROS

To start things off on a positive note, we’ll first take a look at some of the most notable benefits offered by Blockchain.com.

A Reliable, Non-Custodial Wallet Service

As I’ve mentioned at the beginning of this Blockchain.com review, one of the primary services that the company offers is a hot cryptocurrency wallet. Let’s break that down, shall we?

In the world of crypto, there are two major types of wallets you will encounter - hot and cold ones. Cold wallets are hardware devices - think Ledger Flex or Trezor Safe 5.

On the flip side, hot wallets are also called “software-based crypto storage”. In other words, a hot wallet is an app (in one way or another) that needs an internet connection to function properly. Hot wallets can also be internet browser extensions and website-based storage locations.

Blockchain.com review: the wallet section on Blockchain.com homepage.

This type of wallet is the most popular type of crypto storage since they are usually completely free and very convenient to use. The Blockchain.com wallet is no exception.

A single look at the company’s official website will show you that Blockchain.com does focus on its non-custodial wallet services quite a bit. You can find out from different Blockchain.com reviews that “non-custodial” means that the platform won’t have access to your private keys.

Private keys are used to access your wallet and ultimately, your crypto. They are the only way to recover your funds if you lose access or forget your password.

As a completely non-custodial service, Blockchain.com cannot access your balances, confiscate your wallet, or otherwise interfere with your funds, even while providing high-end security features to protect your funds.

Blockchain.com review: the self-custody section on Blockchain.com's wallet page.

In the cryptocurrency industry, it’s widely agreed upon that non-custodial wallets are the way to go. However, finding a reliable wallet service of this kind can be a hassle sometimes. Judging by the Blockchain.com reviews left online, it would seem that wallet-wise, the company is well-known and respected!

📚 Read More: A Guide to Crypto Self-Custody

Blockchain.com users can send, receive, and store over 1000 assets through their non-custodial wallet. That's a huge number! This includes 99.9% of all the tokens on the Ethereum blockchain (in other words, ERC-20 tokens).

Keep in mind that while Blockchain.com specifies the number of supported cryptocurrencies on its wallet, you may not be able to trade the same number of coins on its exchange.

To top that off, the Blockchain.com wallet can also act as a DeFi wallet. This means you can use it to connect to dApps, manage your NFT collection, and unlock the power of Web3.

Industry-Standard Security Features

Now, no matter if you’re planning on using the Blockchain.com wallet or any other crypto-related service that the company may offer, security is always an essential factor to consider.

Blockchain.com review: a BTC coin, a padlock, and some keys on a yellow surface.

Sometimes, people get swayed by various exciting features and widgets, and thus, lose track of what’s important. If, say, your wallet supports all of the cryptocurrencies in the world, but doesn’t have basic PIN code password protection, well… No matter what crypto you may store within it, chances are that you won’t have access to your coins or tokens for long

📚 Check Out: Cryptocurrency Security Guide

On top of that, reading through various user Blockchain.com reviews left online, it’s evident that “security” can mean a lot of things. It’s a term that encompasses everything from the very specific technicalities of the back end of your wallet to things such as authenticators and recovery phrases.

For those wondering "Is Blockchain.com safe?", a single glance at the company’s website will reveal a list of different security benefits that you can expect from the platform. For starters, you have your usual stuff - email verifications, two-factor authentications, and so on. While they are standard, though, these features are very effective at deterring any potential hackers or scammers!

Blockchain.com review: the security page on Blockchain.com.

Then, you have things such as recovery phrases. Once again, a very standard feature, but it will allow you to recover your funds if you lose access to your wallet. Good stuff!

Moving on, however, there is one feature that does stand out from the rest - cold storage.

While this is something that you might find referenced in multiple user Blockchain.com reviews, it’s often not really elaborated on. Well, to be clear - Blockchain.com stores 95% of all of its (and its users’) funds in cold storage distributed across the entire world.

The rest 5% of funds? They are used for active trading, user fund withdrawals, and liquidity on the company’s exchange - once again, standard practice.

Blockchain.com review: descriptions of some of Blockchain.com's security features.

This single feature alone ensures top-tier user fund security. If Blockchain.com were to get hacked or there was simply some sort of technical issue with its security side of things, the funds being stored in cold storage devices mean that, no matter what happens, the damage should be minimal.

Blockchain.com also has several security certifications, including ISO 27001, SOC 2, CryptoCurrency Security Standard (CCSS) Level 3, and compliance with the PCI DSS.

Following that, naturally, if you’re still wondering “Is Blockchain.com safe?”, it’s worth knowing that there are other security-related features employed by the company, too - a bug bounty program, cryptographic software, state-of-the-art security features for mobile and desktop devices, and so on.

Blockchain.com review: the bug bounty section on Blockchain.com's security page.

All in all, the point remains the same, nonetheless - if you’re worried about the security side of things, most user Blockchain.com reviews found online agree that, in this regard, the company should have you covered.

Multi-Feature Service (Crypto Exchange)

The Blockchain.com wallet receives the most attention from the users of the platform. That being said, it’s important to emphasize that it’s not the only service offered by the brand - far from it!

The other feature that you should be aware of is Blockchain.com's crypto exchange.

Blockchain.com review: the exchange section on Blockchain.com homepage.

You can trade different cryptocurrencies on the Blockchain.com exchange. The platform only supports a limited number of coins, that’s true, but you will still find all of the biggest and most well-known crypto assets available to be traded - Bitcoin, Ethereum, Doge, and so on.

The best part? Blockchain.com’s exchange appears to be very beginner-friendly.

Every time you go to exchange crypto assets (rather, trade or swap them), you need to use a special dashboard to do so. These dashboards tend to house a variety of complex, professional trader-oriented features within. The dashboard utilized and provided by Blockchain.com is simplistic and intuitive.

Blockchain.com review: Blockchain.com's exchange dashboard interface.

This is great news, especially if all that you want to do is trade the main, biggest coins on the market! The company doesn’t overwhelm you with advanced features and industry-specific jargon, and allows you to “take it at your own pace”, so to speak.

The platform also has spot and margin trading options, too. But it is worth noting that, at the time of writing, there are only six active pairs out of more than 160 listed on the platform. But you can still leverage some of these pairs up to 5x with margin trading options. Note, however, that fiat-crypto trading will only be available for residents of the EU, the US, and the UK.

Blockchain.com review: the list of active trading pairs on Blockchain.com.

That said, Blockchain.com accepts fiat currencies such as USD, GBP, and EUR via Open Banking, ACH, SEPA, wire transfer, and credit & debit cards.

On top of that, the transactions happen super-quick, and Blockchain.com allows you to save a lot of money the more that you trade. Speaking of which, this is actually another feature mentioned in multiple Blockchain.com reviews, too.

KYC Compliance

KYC stands for “Know Your Customer”. It’s a set of financial rules and regulations that state that financial institutions need to identify their customers and collect private information on them.

Cryptocurrency exchange platforms are considered to be financial institutions - thus, KYC laws apply to them, as well.

Most (if not all) reliable crypto platforms are going to enforce KYC checks on their users. This entails ID verification, proof of residential address, and sometimes even financial records or income declarations.

Is this intrusive? Well, yes - obviously. However, is it necessary? Most definitely.

Blockchain.com review: Blockchain.com wallet dashboard with the KYC verification box highlighted.

KYC helps exchanges ensure that there’s no foul play happening on their platforms. Potential scammers and malicious parties will often choose to avoid KYC-imposing projects, since they are usually much stricter on the legality side of things - that’s a good thing.

All of that being said, Blockchain.com does impose KYC verification checks on its users. While you will be able to register and use the fundamental features of the Blockchain.com wallet without having to pass KYC, if at some point you decide that you want to buy, sell, or trade crypto on the platform, you will need to pass the said checks.

KYC verification applies to those who want to use the exchange or deposit funds, buy, or sell crypto using Blockchain.com's wallet. But you can use the DeFi wallet without going through any KYC verification process.

Once again, this is a good thing. While there are debates on what KYC rules do to the decentralization and anonymity aspects of crypto, rational thought would dictate that mass adoption is impossible without some form of regulation.

Blockchain.com review: a US passport and some one dollar bills.

Either way you look at it, if anything, KYC definitely does add to the security aspect of the crypto service provider!

NFT Support - Still on Beta

NFTs were the “hot topic” a few years ago - almost everyone has heard about them, many people owned them, and even more people were actively getting into them. It was a booming sector and was showing no signs of slowing down, either. Unfortunately, as you might already know, the NFT boom has cooled down in recent years.

📚 Read More: Are NFTs Dead?

At some point, crypto exchanges and wallet platforms were trying to keep up with the trends as well. And Blockchain.com wasn't an exception.

When you visit the Blockchain.com exchange, you can find the menu for NFTs, but even in August 2025, this feature is still in the Beta phase, and there is no sign of it coming live anytime soon.

Blockchain.com review: the NFT page on Blockchain.com.

To be more specific, all you can do on the page now is to enter your email to "join the waitlist". When the platform goes live at some point, you're supposed to be able to store and trade different non-fungible tokens on the Blockchain.com wallet and exchange.

From the looks of things, it would seem that Blockchain.com had plans to integrate with OpenSea, the largest Ethereum-powered NFT marketplace in the world. For the user, this opens up doors to famous NFT projects such as Cryptopunks, Bored Ape Yacht Club, Cool Cats, and many more.

Even now, you can see some popular NFT listings on the page, and when you click on one of them, it will bring you to OpenSea's website.

Blockchain.com review: some listings on the Blockchain.com's NFT page.

But I guess the silver lining is, even if you’re not a direct fan of NFTs, it’s worth acknowledging that Blockchain.com did react to the industry and works to integrate new and exciting features into their platforms, whether it be the wallet, the exchange, or anything else.

Decent Number of Supported Cryptocurrencies

As I write this Blockchain.com review, the platform currently supports thousands of different cryptocurrencies across its wallet and trading platform. This includes some of the main coins on the market, stablecoins, and a few lesser-known alternatives.

To be more specific, the DeFi wallet supports popular tokens like BTC, ETH, BCH, most ERC-20 tokens, and most tokens on BSC, Arbitrum, Optimism, Base, Solana, Tron, and Polygon networks. As for the trading platform, Blockchain.com's support page specifically lists 74 unique supported assets.

Some tokens are only supported on the iOS/Android mobile app, and web wallet support will be added soon.

Furthermore, Blockchain.com also supports some popular meme coins like DOGE, FLOKI, and MOG. In fact, it has a dedicated "Memezone" page where you can get a meme coin-focused list.

Blockchain.com review: the Memezone page on Blockchain.com wallet.

While this list is far more limited compared to other big names like Binance that support hundreds of different coins across their services, I think this is a decent number to have. Especially knowing that the DeFi wallet supports an extensive list of coins.

But of course, if you plan on trading some of the niche cryptocurrencies out there, you'd better off choosing other exchanges.

Blockchain.com Review: CONS

Now that we’ve covered the major benefits that you can expect to receive from using the Blockchain.com wallet and exchange, it’s worth acknowledging that there are some less-than-positive features associated with the platform, as well.

Online, you will find a pretty noticeable number of negative Blockchain.com reviews from users from all over the world. Reading through the actual reviews, however, it would seem that many of them don’t even really make sense - they make claims that aren’t backed up by anything, and when confronted with questions, these “users” suddenly disappear.

So, to keep it fair, we’ll only focus on the actual objective shortcomings of the platform.

High Trading Fees

Trading fees are one of the core factors that people look into when picking out the best cryptocurrency exchange for themselves. High fees can really cut into your potential profits and make each trade that much riskier.

When it comes to the fees imposed by the Blockchain.com exchange, they are actually pretty high compared to other platforms, like Binance or Bybit. This is different from most Blockchain.com reviews posted a few years ago, which agreed that the platform provided some of the lowest fees on the market.

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Maximum Trading Amount (Daily)

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Withdrawal Fees

Up to $60 0.0001 BTC 0.0001 BTC

Trading Fees

Up to 0.40% Up to 0.1% Up to 0.1%

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Table: Comparison between Binance and Bybit pricing

With Blockchain.com, you have a double fee model - one set of fees is applied to the market makers, the other to the market takers. This is pretty standard practice.

Following that, your fees are going to get lower the higher the amount of crypto it is that you trade. Zero fees are available. However, you have to trade $1,000,000,000 worth of crypto assets to reach this level. That’s a bit… Unrealistic for most traders, to say the least. Take a look at this table to get a clearer picture:

Tier

Trading Volume in 30 Days

Maker

Taker

1

$0.00 - $9,999.99

0.40%

0.45%

2

$10,000.00 - $49,999.99

0.17%

0.35%

3

$50,000.00 - $99,999.99

0.15%

0.18%

4

$100,000.00 - $499,999.99

0.08%

0.18%

5

$500,000.00 - $999,999.99

0.07%

0.18%

6

$1,000,000.00 - $2,499,999.99

0.06%

0.18%

7

$2,500,000.00 - $4,999,999.99

0.05%

0.18%

8

$5,000,000.00 - $24,999,999.99

0.04%

0.16%

9

$25,000,000.00 - $99,999,999.99

0.03%

0.14%

10

$100,000,000.00 - $499,999,999.99

0.02%

0.11%

11

$500,000,000.00 - $999,999,999.99

0.01%

0.08%

12

$1,000,000,000.00+

.00%

0.06%

Table: Blockchain.com spot trading fee schedule as of August 2025

So, if you really care about minimizing your trading fees, there are exchanges out there that offer lower trading fees, which can be better alternatives to Blockchain.com

Customer Support Issues / Limited Live Support Feature

I tend to mention this quite often, but customer support is one of the most undervalued features of any crypto-related service. A long time ago, with the inception of cryptocurrency exchanges, customer support was almost non-existent - if you faced some sort of an issue, you were left to deal with it on your own.

With time, things changed, and we’ve started moving slowly towards mass adoption. However, there can be no mass adoption until this very aspect is guaranteed, with all reliable and legitimate crypto-related services.

There are quite a few Blockchain.com reviews found online that complain about the support of the platform. The criticisms are difficult to differentiate between, since the Blockchain.com wallet and exchange services have different support teams, and appear to come with somewhat different experiences, too.

Blockchain.com review: a review for Blockhain.com support on Trustpilot.

Nonetheless, the overarching complaint from users is that support isn’t very helpful and takes a long time to respond.

The long response time issue can have a lot to do with the fact that Blockchain.com offers only limited live support. Instead, for unregistered or logged-out users, there’s a ticketing system in place - you submit a ticket, and have to wait for someone from the customer support team to respond.

Here, it needs to be mentioned that support services are available on Blockchain.com 24/7 - thus, it would make sense that you should receive your answer in a pretty timely manner. Once again, though, this doesn’t always appear to be the case.

Live support is available when you enter the trading interface, as well as when you log into your wallet account. If you'd like to reach support agents without logging in, though, this can only be done via a ticket.

Blockchain.com review: the support ticket submission page on Blockchain.com.

On top of that, as mentioned above, there are quite a few users who complain about the support not being very helpful, even when they do eventually answer the users’ inquiries. This issue seems to be most prevalent when it comes to the wallet side of the platform.

Now, while all of these issues aren’t directly related to the wallet or exchange services offered by Blockchain.com, they can still be frustrating, especially if you end up being the one who needs some help with some sort of issue related to the aforementioned services.

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How to Use the Blockchain.com Wallet?

By this point in the Blockchain.com review, you should have a pretty good idea of what the company (and its services) is all about. Now, before I let you go, there’s one last thing to be covered - the question of how to start using Blockchain.com!

Specifically, we’ll be looking at the wallet side of the platform. That’s because, one - the Blockchain.com reviews wallet is the main “thing” that people are looking for within this crypto service provider, and two - it’s the main service offered by the company itself.

How to Register on the Blockchain.com Wallet?

For starters, let’s begin with the registration process. Keep in mind that I'm doing this on a desktop. The steps may differ slightly if you do it on the mobile app, but this should give you a pretty good picture of how to do it.

STEP 1:

Go to the Blockchain.com official website. In the top-left corner of the screen, click [Sign Up] to create a new account.

Blockchain.com review: Blockchain.com homepage with the Sign Up button highlighted.

STEP 2:

Here, enter your email address and a password for your new account.

Blockchain.com review: the create account page on Blockchain.com.

STEP 3:

Next, choose your country of residence and any other additional information, like the state, if necessary.

Blockchain.com review: the country of residence page on Blockchain.com.

STEP 4:

Once you do all of that, you will then be prompted to confirm your email address. Do so, and that’s the last step - you’re in your new Blockchain.com account!

Blockchain.com review: the email verification step when creating a new Blockchain.com account.

As you can see for yourself, the registration process for the wallet creation is very quick and rather seamless. The only private information that you need to provide to the company is your email address (you can, for a fact, use a burner address), as well as your country of residence.

You can use this account to access both Blockchain.com's wallet and the exchange platform.

Next up, let’s take a look at the actual wallet interface itself.

How to Navigate the Blockchain.com Cryptocurrency Wallet?

Now that you have a Blockchain.com account, you can log in to access your wallet. Pay attention to which account you wish to log into. At the top of the page, there are options for [Wallets] and [Exchange]. Choose appropriately.

Blockchain.com review: the login page on Blockchain.com.

The very first thing that you should note after logging in is KYC. As mentioned earlier in the Blockchain.com review, this is a procedure that all reliable cryptocurrency exchange platforms enforce on their users in order to comply with anti-money laundering laws.

I’d like to remind you that Blockchain.com has KYC verification checks, as well, both for the wallet and exchange platform. For the wallet platform, the company only requires you to confirm your identity if you want to access the rewards account on their wallet, or buy, sell, and swap cryptocurrencies. However, the DeFi wallet is a KYC-less service.

Blockchain.com review: the pop up window for ID verification on Blockchain.com wallet.

The entirety of the wallet interface is very user-friendly and easy to navigate. On the left side, you have the menus for various features available on the Blockchain.com wallet. At the very top, beside your balance, you can access the transaction menus for buying, selling, sending, receiving, and depositing funds.

As you scroll down the page, you may also see other features like your portfolio, top movers assets, and crypto news to give you a broader view of the market situation. You can also switch between the regular wallet and the DeFi wallet using the menu at the top of the page.

The menu layout for your wallet is very straightforward. It is worth acknowledging that it doesn’t really possess any advanced features - while it might be a shame for some of the more well-versed users of the wallet, as far as crypto industry newbies are concerned, you should face no issues using the platform.

Blockchain.com review: Blockchain.com's DeFi wallet interface on desktop.

Unfortunately, you can't jump directly to the trading platform from the wallet interface. I find this a bit frustrating, considering that this is supposed to be an all-in-one platform. But regardless, the wallet interface is very intuitive, and I believe even most beginners can navigate it with little to no problem.

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Conclusions

So, then, is Blockchain.com a good cryptocurrency service provider, and is the platform worth checking out? Despite the notable number of negative user reviews found online, I’d say yes - I think it is worth using!

Throughout my research and experimentation for this Blockchain.com review, I have not come across any huge issues or notable cons that would relate to the platform in question. Blockchain.com is an industry veteran - the company has been around since 2011! No matter how you look at it, that’s a very respectable amount of time. This is especially true in the crypto industry, where everything can change on a weekly or even daily basis!

Furthermore, both the crypto wallet and exchange services offered by the brand are in line with all of the industry standards. Is Blockchain.com safe? Yes. Is it easy to use? Most definitely.

If you're looking for a more secure crypto storage, consider hardware wallets like Ledger Flex or Ledger Stax.

Good security measures, simple platform navigation, KYC compliance, multiple features - Blockchain.com has a lot of benefits! The only truly notable shortcomings appear to be those that relate to its customer service and relatively higher trading fees.

In short, if you’re in the market for an exchange or crypto wallet service, do check out Blockchain.com!

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.


Scientific References

1. Seymour T., Goodell, G.: 'Custodial and Non-Custodial Wallets';

About Article's Experts & Analysts

By Aaron S.

Editor-In-Chief

Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era. W...
Aaron S. Editor-In-Chief
Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era.
With close to a decade of experience in the FinTech industry, Aaron understands all of the biggest issues and struggles that crypto enthusiasts face. He’s a passionate analyst who is concerned with data-driven and fact-based content, as well as that which speaks to both Web3 natives and industry newcomers.
Aaron is the go-to person for everything and anything related to digital currencies. With a huge passion for blockchain & Web3 education, Aaron strives to transform the space as we know it, and make it more approachable to complete beginners.
Aaron has been quoted by multiple established outlets, and is a published author himself. Even during his free time, he enjoys researching the market trends, and looking for the next supernova.

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Leave your honest Blockchain.com review

Leave your genuine opinion & help thousands of people to choose the best crypto wallet. All reviews, either positive or negative, are accepted as long as they're honest. We do not publish biased reviews or spam. So if you want to share your experience, opinion or give advice - the scene is yours!

Recent Blockchain.com User Reviews

AE

Aaryan Estes

20/06/2025

Decent wallet

Good and getting better

H3

Hotwiz 34

02/07/2025

Felling safe

I have been with Blockchain wallet for 1.5 years, always feeling safe with it

P

pharbero

06/07/2025

Wow

They just updated NFT? I have no idea, have to try asap

K

Kyente

04/08/2025

Ez to understanf

UI so friendly that any one can use it

AS

Aaron S.

15/08/2025

Famous and reliable name

Exactly an industry veteran

LN

Linda N.

16/06/2025

Shame

What a shame when qty of coins so small

MG

Marie G.

10/07/2025

Need development

exchange itselt is good, but it's quite… old, should have some develop

G

gigi

28/08/2025

What you mean of 24/7

I have the issue with login, but support 24/7? It's 2 days now but still no feedback

M

mgmoto33

11/07/2025

Fine experience

user friendly with a top customer care service

LJ

Lady Jane

06/07/2025

Wonderful review

Lots of information but not too long. Just enough!

FAQ

Is Blockchain.com safe?

By all accounts, Blockchain.com can be considered a safe, centralized, and KYC-compliant cryptocurrency exchange and wallet. While it's not as safe as hardware wallets like Ledger Flex or Trezor Safe 5, the platform in question utilizes all of the industry-standard security features and keeps 95% of all of its funds in cold storage devices, which are located all over the world.

Is Blockchain.com a cryptocurrency wallet?

Yes, cryptocurrency storage is the primary service offered by Blockchain.com. However, unlike hardware wallets like Ledger Flex and Ledger Stax, it is a software wallet available for both desktop and mobile devices. The platform also has a crypto exchange section, where users are able to purchase, trade, and swap different popular cryptocurrencies. All of this can be done straight from the wallet interface of Blockchain.com. However, any crypto transactions will require users to first pass the relevant KYC verification checks.

What features does the Blockchain.com wallet offer?

The Blockchain.com wallet provides a secure way to manage your cryptocurrencies. Its primary feature is a non-custodial design, which means you have full control over your private keys and digital assets. It also offers access to DeFi services as well as multiple earning features, so you can earn passive income from your crypto savings. For security, it includes industry-standard features like two-factor authentication. Users can also easily buy, sell, and trade various cryptocurrencies directly within the wallet interface.

Do you own your private keys with Blockchain.com wallet?

Yes, with a Blockchain.com wallet, you own your private keys. The wallet is non-custodial, which is a core feature, meaning it gives you complete control. Unlike custodial wallets, where a third party holds your keys, you are responsible for managing and backing up your keys. This provides greater security and autonomy over your digital assets, ensuring that only you can access and transact with your funds.

Does the Blockchain.com wallet support buying crypto with fiat?

Yes, the Blockchain.com wallet supports buying crypto with fiat currency. You can purchase a variety of cryptocurrencies using traditional payment methods such as a credit card, debit card, or bank transfer. The platform is designed to offer an easy entry point for new users, allowing them to convert fiat to crypto directly within their wallet interface. You can also cash out your crypto and send it to your bank account.

Do I have to pass KYC to use Blockchain.com wallet?

To use the basic, non-custodial features of the Blockchain.com wallet, you generally don't need to complete a full Know Your Customer (KYC) verification. However, to access services like buying, selling, or swapping crypto, you must provide personal information and verify your identity. This is a standard requirement for financial services platforms to comply with anti-money laundering regulations.

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