Our Score 7.5

Hey there! Welcome to this Bitstamp Review.

Let me guess, you’re here because you’ve heard about cryptocurrency and want to find out more about what it is and how it works? If so, you came to the right place. 

To get involved in cryptocurrency, you need to buy some first. The best place to buy cryptocurrency is a crypto exchange. Crypto exchanges are platforms where users can buy and sell cryptocurrencies. There are tons of exchanges, so it’s important to choose the one that works for you.

One of the most popular crypto exchanges is Bitstamp. In this Bitstamp review, I’m going to tell you everything you need to know about this exchange platform. Once you'll finish reading, you’ll know how Bitstamp works, its fees, who it works best for and whether or not it’s safe. What is more, you’ll know if Bitstamp is the right exchange for you.

Other Bitstamp reviews don’t talk about the story of Bitstamp, but this one does. It’s important to know what kind of company you’re dealing with when you’re trading cryptocurrencies.

So, jump in my time machine because this Bitstamp review begins in 2011...


  • Helpful customer support
  • Fiat payments are accepted
  • Reliable


  • Not best for beginners
  • Might lack cryptocurrency options

The Story of Bitstamp

In 2011, two friends Nejc Kodric and Damijan Merlak co-founded Bitstamp in their homeland, Slovenia. Bitstamp was one of the first platforms to compete with Mt. Gox.

In the early days of crypto trading, Mt. Gox was the biggest exchange in the business. But it also had security issues. Mt Gox was hacked in June 2011, and by 2014, it was bankrupt.

Kodric and Merlak understood the importance of safety and reliability. They knew that users wanted an exchange they could trust. Cryptocurrencies and the blockchain technology they’re built on are very safe. The exchanges that trade them aren’t always though. The founders of Bitstamp wanted to put this right.

Bitstamp Review

In 2013, Bitstamp moved some of its operations to London. Kodric and Merlak wanted their exchange to be in the center of European banking. However, the UK didn’t have the regulations needed to guide the sale of cryptocurrency.

The pair thought that one of the big problems with crypto trading was that it wasn’t regulated enough. This means that there weren’t enough rules for crypto exchanges to follow. Customers trust businesses that follow the rules. So, Bitstamp looked for a country that had rules!

The former president of PayPal, David Marcus, told Bitstamp to try Luxembourg. In early 2016, Merlak and Kodric had meetings with Luxembourg’s government.

By April, Bitstamp had become the world’s first nationally licensed crypto exchange. This meant that Bitstamp would follow Luxembourg’s financial laws. It also meant that Bitstamp was now licensed in 28 countries in the European Union. This was a huge victory for Bitstamp and for cryptocurrency.

Since then, Bitstamp has linked up with financial institutions around the world. These institutions include Swissquote, Crédit Agricole and the Chicago Mercantile Exchange.  It has become one of the most well-respected and popular exchanges on the market.

Bitstamp Review

Bitstamp is also one of the biggest crypto exchanges. How big is Bitstamp though? This wouldn’t be a very good Bitstamp review (and it is a very good Bitstamp review!) if it didn’t look at the numbers. So, let’s do that!

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Bitstamp is rated as the 11th best largest crypto exchange. Over 90 million US Dollars have been used to buy and sell cryptocurrencies on Bitstamp in the last 24-hours! Bitstamp makes up about 1% of all crypto exchange trading. You can trade with Bitstamp in over 60 countries, from the US to New Zealand, Brazil to South Korea and many more.

Now, what’s so good about Bitstamp? Let’s find out.

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What’s Good About Bitstamp?

✓ Fiat Trading: Bitstamp allows its users to buy cryptocurrencies with fiat currencies. Fiat currencies are the official currencies of countries. Examples of fiat currencies are the Chinese Yuan (CNY), the US Dollar (USD) and the Russian Ruble (RUB).

Some crypto exchanges - like Bittrex - don’t allow trading with fiat currencies. This is bad for beginners who are buying a cryptocurrency for the first time. With Bitstamp, you can buy cryptocurrency without having to visit another exchange first.

The fiat currencies you can trade with on Bitstamp are the US Dollar (USD) and the Euro (EUR). You can also use Swiss Francs and British Pounds on Bitstamp but you won’t be able to trade with them. They will be converted into USD or EUR before you can trade with them.

✓ Payment Methods: Bitstamp allows users to fund their accounts using credit cards and bank transfers. Some exchanges - like Kraken - don’t support credit card payments. Bitstamp’s choice of payment types makes your first crypto trade a lot more simple!

✓ Security: In January 2015, Bitstamp was hacked and 19,000 Bitcoins (BTC) were stolen. The stolen Bitcoins were worth about 5 million USD! This made a lot of users ask, is Bitstamp safe?

Some platforms - like Mt Gox - have dealt with hacks very poorly. Not Bitstamp though! The team at Bitstamp has always put customer safety first. In the hack of 2015, no customer funds were lost and the platform was completely rebuilt to prevent it from happening again.

Bitstamp has worked hard to become one of the most secure exchanges on the market. Almost all of its funds are kept in cold storage. This means that they are kept offline where hackers can’t get to them! Bitstamp funds are also fully insured.

Bitstamp Review

The exchange also offers its users two-factor verification and text message alerts.

Note: Two-factor verification is where a user has to give two types of information to access their account. The first is usually a password and the second is a code created by an App like Yubikey or Google Authenticator.

Finally, Bitstamp uses PGP (Pretty Good Privacy) to keep any information uploaded by its users private.

So, I believe your answer to "is Bitstamp safe?" is yes!

✓ Fees: Bitstamp fees are quite low when compared to the rest of the market. They are also easy to understand, which is great for newbies. Bitstamp fees change depending on which payment method you’re using and where you live so we will look at them in more detail later.

✓ Customer Service: At Bitstamp the customer is King (or Queen!). Bitstamp wants to keep its traders happy. It responds to user emails within three days and has a UK-based helpline for emergencies. Users will find a detailed FAQ page on Bitstamp’s homepage.

✓ Reputation: Few crypto exchanges have a better reputation than Bitstamp. Bitstamp is professional and reliable. It has formed links with financial institutions around the world. Bitstamp is also fully licensed and has been audited by a Big Four accountancy company, Ernst & Young.

✓ Mobile App: Bitstamp has a mobile app that's evaluated 4.8 out of 5 on the Apple Store that's simply terrific. 

Bitstamp review: mobile app.

So, this Bitstamp review has talked about the platform’s good bits. Shall we have a look at a couple of bad bits?

What’s Bad About Bitstamp?

✗ Coin Selection: Bitstamp only offers five cryptocurrencies for trading. They are; Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH) and Ripple (XRP).

As a beginner, this isn’t a big problem but when you’re a pro trader you might want a better selection. Bitstamp only offers 11 trading pairs. Whereas the Binance exchange, for example, offers more than 100!

Note: Trading pairs are currencies put into pairs and given an exchange rate. It’s a bit like the Bureau de Change at the airport where the pairs look like this; 1 USD = 106 JPY.  A Bitstamp trading pair looks like this; 1 BTC = 9,359.76 USD.

✗ User Friendliness: As a professional trading exchange, Bitstamp can be quite complicated. New users can find Bitstamp difficult to use. The platform is well-designed but is probably too advanced for some newbies. Platforms like Coinbase are sometimes recommended instead of Bitstamp for users with no trading experience.

Now you’ve heard the good and the bad, are you ready to start trading? Yes? That’s awesome because no Bitstamp reviews would be complete without a guide on how to get started.

How To Start Trading On Bitstamp


To do this, go to Bitstamp’s homepage and select Register. Registration is quick and easy. Just fill in the information shown below.

Bitstamp free account registration
Next, you’ll receive an email. The email will contain a link where you must change your password. You’ll also be given the option to set up two-factor authentication. Do it!

Quick Tip: Beware crypto exchanges that don’t offer two-factor authentication, unless losing money is your idea of a good time!

Bitstamp two-factor authentication
As you can see, Bitstamp has its own PDF guide to authentication so there is no excuse not to use it!


 There are two stages of verification, which can make the Bitstamp verification time quite long. However, you must complete both stages to use all the platform’s features.

To complete the first stage, go to Settings then Verify Account and Identity Verification. Next, choose Personal Account Verification. You’ll now need to upload your driver’s license or passport, as well as a proof-of-address, like a gas bill.

Verification on Bitstamp
The second stage of verification involves getting a code sent to your phone. To do this, go to Settings then Verify Account and Phone Number Verification.

Bitstamp verification time: Usually 1-2 days. However, it can take longer, so try to be patient!

Verified account on Bitstamp
Once you have completed this stage your account will be fully verified and you’ll be ready to start trading!


The easiest way to make your first crypto trade is with a credit card. All you have to do is select the Buy/Sell icon and then choose Credit Card Purchases. The example below shows a credit card purchase of 50 US dollars' worth of Bitcoin.

Bitstamp cryptocurrency trading
You’ll be asked to enter your details in the same way you would if you were buying something with Amazon or eBay.

Bitstamp payment method
Once the payment goes through, your first cryptocurrency will be sent to your account!

Successful transaction on Bitstamp
Congratulations, you’re a crypto trader! Pretty cool, right?

BitStamp Storage: Is BitStamp a Wallet?

Now that you’ve bought some cryptocurrency you’ll need to be able to access it. The codes used to access cryptocurrencies are stored in wallets. Wallets can be online, where they are called hot storage. Or offline, where they are called cold storage.

Note: A wallet has public and private keys. You can give your public key to anyone and they can send you cryptocurrency. Your private keys should never be shown to anyone! Think of it as an email account. The public key is your address and the private key is your password.

So, is Bitstamp a wallet? The answer is, sort of, but not really.

Bitstamp is a crypto exchange that can be used as a wallet. Bitstamp offers both hot and cold wallet storage. You should never keep all your cryptocurrency online. A combination of hot and cold storage is best. I also recommend using a hardware wallet. This is a cold storage device similar to a USB stick. The Ledger Nano S is a popular hardware wallet.

Bitstamp Fees

Before I finish this Bitstamp review I want to talk about Bitstamp fees in more detail. Deposits, withdrawals, and trades all have their own fees;

  • Credit Card Purchases - A fee of 5% is charged for every credit card purchase.
  • Debit Card Withdrawal - A fee of at least 10 USD is charged for withdrawing funds using a debit card.
  • International Wire Transfer - A fee of 0,05% is charged for deposits made with an international wire transfer (the least you’ll pay is 7.5 USD and the most are 300 USD). A fee of 0,1% is charged for withdrawing funds using an international wire transfer (you will pay at least 25 USD and other banking charges may be made).
  • SEPA Fees: If you live in the European Union and are using Euros, then you will be charged SEPA (Single Euros Payment Area) fees. Deposits in the SEPA are free. Withdrawals are charged a 3 EUR fee.
  • Trading Fees: All trades under 10,000 USD are charged a fee of 0,5%. For bigger trades, fees go down. For example, trades bigger than 20,000,000 USD are only charged a fee of 0.1%.
  • Cryptocurrency: Making deposits and withdrawals using the cryptocurrencies that Bitstamp offers are free of charge.

So far, you’ve learned a lot about Bitstamp. Next, this Bitstamp review will look at Bitstamp’s users. Who is Bitstamp designed for?

Who Is Bitstamp Best For?

Bitstamp is a safe and reliable platform. It has millions of happy users. However, beginners may find the platform difficult to use. The professional design and features of Bitstamp are great for more experienced users but might confuse newbies.

Bitstamp tradeview platform

I wouldn’t recommend Bitstamp to any users who find this image scary. However, if you’re a beginner who likes to be challenged and is happy to learn, then Bitstamp could be a great place to start your crypto adventure.

Bitstamp offers fiat trading and credit card purchases. This makes getting started quick and easy. Bitstamp is a perfect exchange for users who can’t wait to start trading.

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  • A very well-known crypto exchange platform
  • More than 100 different cryptocurrencies available to trade
  • Two-factor authentication
Main Features
  • Over than 100 different cryptocurrencies available
  • Strong security
  • Small withdrawal fees
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  • Fiat currencies - accepted
  • Simple to use
  • Accepts only the most trustworthy cryptocurrencies
Main Features
  • A leading cryptocurrency exchange platform
  • Best for beginner investors
  • Accepts fiat currencies
  • Highly-regulated and secure
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  • Very low fees
  • User-friendly interface
  • Most crypto assets are stored offline
Main Features
  • Cold crypto storage - available
  • Low trading fees
  • Beginner-friendly
  • 24/7 customer support


Therefore, Bitstamp has great security and a team that really cares about its users. Bitstamp is becoming one of the world’s most trusted crypto exchanges. If you can work out the basics, then Bitstamp could be right for you.

Now it’s time to answer that question for yourself. So, register, verify your account and start trading on BitSstamp!

When you’ve made your first trade, let me know what you think… Is Bitstamp legit? Was this Bitstamp review helpful? You tell me! I’d love to hear what you think!

If you want to see how Bitstamp compares with Coinbase, check out this comparison.

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.

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Is Bitstamp legit?

Bitstamp is one of the most reliable cryptocurrency exchange platforms. Since it keeps almost all of its funds in cold storage, you won't need to be worried about cyber attacks and losing your money.

Is Bitstamp safe to use?

Yes, Bitstamp is definitely safe to use. It requires 2-factor authentication, ID verification, has robust security and keeps most of the users' funds in cold storage. Thus, security is something that the company takes very seriously.

How long do Bitstamp withdrawals take?

Bitstamp withdrawals can take from 1 to 5 business days, depending on whether you're in or outside the SEPA zone. Thus, you might need to wait a bit for the transfer to be completed.

What's the situation with Bitstamp in the US?

Bitstamp is supported in the US, there are no restrictions. It's also supported in 28 EU states as well as other 50 countries outside the EU. Thus, Bitstamp can be widely accessible.

What verification does Bitstamp require?

Bitstamp verification requires your ID document and a proof of residence document. The verification process can take 1-2 days, however, you might need to wait slightly longer. So, be patient!

Does Bitstamp accept fiat currencies?

Yes, Bitstamp accepts fiat currencies, including EUR and USD. This makes it so much easier for new users to start trading.