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Udemy Review - Introduction

There’s no denying that Udemy is one of the most popular and well-known online learning platforms in the world. But with such notoriety, people have rather conflicting opinions about the site. In this Udemy review, we are going to try to see and analyze which of the claims are legit and which are complete bullocks.

We’ll start off by briefly talking about the platform itself - what it is, what purpose it serves and so on. You can’t really analyze an e-learning platform without getting to know it, now can you? Once we’ve got that out of the way, we’ll take a look at the platform’s courses, services and general customer feedback.

Finally, we’ll see if we can draw a clear and concise conclusion on whether Udemy is a legit platform dedicated to learning and teaching, or if it’s a scam.

Udemy, at its very core, is an educational platform. It was developed with the intention of providing an ability to learn new things to people who would otherwise not necessarily have the means of reaching the desired education. Founded in 2010, it is the largest e-learning platform today, with more than 30 million students (or so they claim) enrolled in 100 thousand courses.

If you’re a student, you can go to Udemy, register, pick a course and start learning - all for a fee, of course. There’s a wide variety of courses to choose from, but most of them fall under the umbrellas of IT and business development.

If you’re a teacher, you can also create an instructor profile and upload your courses on to the platform. Every time a student purchases your course, you earn a portion of the revenue, which is paid out monthly via PayPal or Payoneer.

 

Pros

  • Huge variety of courses
  • Easy to navigate
  • No technical issues
  • Seems to care about its users

Cons

  • Pricing can be confusing
  • Something’s fishy going on with the numbers that they display
  • No way to tell if a course is “worth it” or not
  • A bit dry in the feedback department

Ease of use

There are a lot of different criteria that we could use as a starting point for our Udemy review, and to find out are Udemy courses worth it. Probably the best criterion to begin with, however, is usage - or, in other words, just how easy is it to use and navigate the platform.

To begin answering the question “is Udemy good?”, we can take a look at their landing page that you would encounter if you visit their site from a Google search or a direct URL. The page itself is pretty straightforward - you’d see a promotional banner, a list of courses and some user reviews at the bottom of the page. The layout itself is ok - it doesn’t make you feel lost and confused.

When it comes to the course page interface and seeing is Udemy worth it on this point, you can either choose the category and subcategory from a drop-down menu, or enter they keywords into a search bar. Once you pick a course that you’d like to start learning, you’ll notice that the designated page for that course is pretty generic and doesn’t at all stand out of the ordinary - a preview video, course requirements and a description, user reviews, etc. Keep in mind, this doesn’t necessarily mean that it’s a bad point for this Udemy review! A generic and familiar page can be inviting - it avoids possible confusion and gives you a feeling of familiarity.

The checkout process is also intuitive and familiar - you simply add the course into your cart, sign in (if you don’t have an account - register), choose a payment method and, well… Start learning!

Overall, Udemy offers a pretty standard experience when it comes to the actual navigation on the site. One thing that does stick out, however, is their rating system. A lot of Udemy reviews point this out, and it doesn’t really go well with the question “is Udemy legit?” - most of the courses on the platform have super-high ratings. Call it a coincidence if you want, but when it comes to this Udemy review, it does look rather fishy…

Content Quality

A very important aspect in any Udemy review, the quality of the content is one of the determinant factors when it comes to an online course marketplace.

In general (if you’d look at other user Udemy reviews online), there’s somewhat of a mixed opinion going around. It’s true that the majority of people say that most of the courses on Udemy are alright. However, some Udemy courses reviews point out that if you’re thinking are Udemy courses worth it, the answer is a profound “NO”. What could fuel this difference in opinion?

Naturally, it would be almost impossible to check all of the courses on the platform to find out is Udemy worth it or is Udemy good. However, there’s an important point to take into consideration - all of the courses on Udemy are (mostly) marketed by the instructors themselves. No instructor is going to talk bad about his or her course - everyone exclaims that their lessons are the best in the world. Surely, Udemy should have a system to check the quality of the courses, right? Well, yes and no.

The site boasts that it has more than 100 thousand courses to choose from. Well, maybe 80 thousand. It depends whether you’re going to believe the number that’s given on their front page or in their blog (again - fishy!). Whatever the case might be, it’s quite frankly impossible that a company could “quality check” such an amount of courses. I might be wrong about this, but, as other Udemy reviews have pointed out, you should remember one thing - the platform is an online course MARKETPLACE. And what do marketplaces do? That’s right - they make money. Just a little something to keep in mind.

Features

It seems like an odd point, doesn’t it? The platform offers courses, goddamn it! - what other features could it have? Well, in this Udemy review, features relate to the actual functionality of the site - video player quality, additional things that you get for signing up or enrolling in a course, etc. So, let’s check is Udemy legit on this point, too.

First of all, the technical stuff. The video player, user interface and the downloadable content all seem to work fine. They’re quite intuitive, don’t crash or, at the end of the day, cause any bigger issues. Even though in their Udemy.com reviews some users do point out that they experience technical difficulties, I have encountered none of that.

When you purchase a course (at least this is the case with all of the courses that I checked out), you receive a lifetime access pass to that course, some downloadable content (usually - this depends on the topic) and a certificate of completion. Udemy doesn’t really advertise the certificates all that much (at least from what I’ve seen), so it’s tough to say just how valuable they truly are.

A point of struggle seems to be the feedback. A lot of Udemy.com reviews include Udemy complaints about the fact that there are little to no responses received to certain questions that users may have. Most of the time, the instructors are the ones that answer questions and interact with their students. Furthermore, it’s probably a bit unrealistic to think that the staff over at Udemy could manage to answer all of the student questions, seeing that there are more than 30 million (or 24 million, depending on where in the site you found the number - yet again, fishy!) students on the platform. Still, if the company wants to minimize the amount of Udemy complaints, they should look into this issue.

Price

Ah, the question of pricing. This is probably the most prominent issue that a company like Udemy can face - it’s always tough finding the correlation between user satisfaction and revenue generation. Let’s see if the company has this figured out.

As the company states on their “Student FAQ” page, they are not the ones who price their courses - this is the instructor’s job. This means that all of the prices that you see when you view the course list on the site are determined solemnly by the creators of those courses. One exception to that rule are promotions - both the instructor AND Udemy can offer promotions with a discounted price tag.

The general pricing on the site does seem to make sense. The prices do vary, and this is usually the main subject that comes up when someone asks “are Udemy courses worth it?”. The courses with more information, tougher subjects and a longer run-time seem to be more expensive than their counterparts - this makes sense.

There are also free courses that you can take, depending on your points of interest. Let me just jump ahead of your train of thought and say - free doesn’t necessarily equal bad! A course being free can mean that it’s on a promotion, or the instructor wants to build a name for him or herself and is simply looking to increase his student number and awareness.

There are, however, user Udemy.com reviews that are very… Hm… Straightforward with their opinions about the pricing and quality ratios of certain courses. That’s the thing, though - you never really know what you’re getting until you actually purchase the course and start learning. Sure, each course offers a short video preview, but as some Udemy reviews point out, that’s rarely enough to get a full-circle type of an understanding.

All in all, even though the pricing model seems to work OK when it comes to the courses themselves, you will find multiple Udemy complaints with people feeling dissatisfied and cheated, either over the course quality or the pricing itself.

Learning Experience

Finally, we have the learning experience. This is actually a really tough aspect to cover, since each person’s learning experience depends on many different factors - the actual course that they’ve chosen to learn, internet connection speeds, general mood, expectation management, etc. However, there’s always a general consensus on just how fun and worthwhile it is to learn on the platform.

On the platform, Udemy offers it’s instructors some advice about student engagement and general quality of learning. It seems as if the company really does care about what their students think, and want to improve the learning experience in any way possible.

In general, people seem to be satisfied with their experiences. Sure, there are still people wondering is Udemy good and who are leaving very negative Udemy courses reviews, but that’s quite unavoidable - it’s frankly impossible to please everyone.

Overall, the company seems to be constantly trying to improve the learning experiences of its students. And, even though there will always be Udemy complaints when it comes to this specific topic, it’s seemingly doing a good job at it.

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Conclusions

An online learning platform aimed at teaching and educating a mass of different people from all around the world is a noble cause. Whenever such sites have good intentions and are focused on their actual goals and visions, they are always welcomed by the community at large.

Udemy seems to have preserved their reputation as a company that wants to educate people. However, one must always remember - they ARE a corporate entity, a marketplace. And marketplaces are there to make money. There are things that we, as general users, simply do not see - cutting of funds, investor pressure, deadlines, etc. With that said, if Udemy brushes up their act in some certain areas of functioning (how about fixing those number inconsistencies, eh?), the company can still go a long way in the education department. That is, if they manage to keep this vision intact.

So - we have reached the end of our Udemy review. With technical stuff, learning experiences, Udemy courses reviews and everything in between, we’ve covered most of the common bullet points that come into question when thinking about an Udemy review. Now, let’s quickly summarize what we’ve talked about in a “Pro and Con” list. After all, it wouldn’t be a true Udemy review without a proper pro and con section, now would it? I hope this Udemy review was helpful to you, and that you’ve learned something new about the platform and its functions. Good luck!

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Recent Udemy User Reviews

3.4/5.0 - Udemy User
2020-06-25

General ok

I took several courses on Udemy during a period of time and I've ran into both good and bad content. It really depends on the intructor, but it's hard to determine the quality of the course from the course overview as it's usually written by intructors themselves. And the course reviews are very subjective. It's good that they have a refund option but I never used it yet, well maybe I should have for some courses...

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1.0/5.0 - Udemy User
2020-06-25

Bad experience

I purchased a course but it didn't appear in my profile, I tried to contact the staff but didn't receive a reply, I'm already waiting for 2 months... The course was $10 so not a big loss, but still

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2.8/5.0 - Udemy User
2020-06-25

Quite dissapointed...

The courses I purchased were removed, even though they say it's for a life time. So if I would have know that I could do something about it. And when I asked Udemy about it, they said it sometimes happens because of instructors. It's very dissapointing because I loved those courses and they were important to me.

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3.8/5.0 - Udemy User
2020-06-25

Most courses are good but others hard to understand

Most courses are good, but other half are difficult to understand and follow because of intructors speaking skills and english knowledge. But it's good that you can get a full refund in case you were not satisfied with the course, so that helps

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3.6/5.0 - Udemy User
2020-06-25

Only Paypal

I would have rated maximum if Udemy would have more payment methods than just Paypal, what about payoneer or similar?

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3.0/5.0 - Udemy User
2020-06-25

Good with certain reservations

Some instructors are not very skilled, so you have to be aware of that, e.g. some courses are priced at almost $600, even though they are not worth even $10. Because mostly you can get courses for $10.

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3.2/5.0 - Udemy User
2020-06-25

Outdated certification courses

There are many outdated certification courses which can be confusing for users when selecting the right certification course. Some example questions of the certification exam are not updated, so they can be different on the real examination

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3.0/5.0 - Udemy User
2020-06-25

Search tool

It's not a big deal but I don't like how search tool works, it usually does not list what you were searching in the first page, so it takes a lot of time to find the course you need

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3.0/5.0 - Udemy User
2020-06-25

They charge too much for some courses

Some paid courses on Udemy are available for free on other websites like youtube, they usually charge much more here than on other platforms

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2.6/5.0 - Udemy User
2020-06-25

Poor content

Many courses say what they are going to teach but at the end you are not learning what's promissed because course content does not match initial description. Also, video quality is poor, there are a lot of courses where instructors put notes about the previous lesson instead of actual videos. So I returned half of the courses I bought because they didn't match my expectations...

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FAQ

Which features does Udemy have?

Udemy provides its customers with such features as a huge variety of courses and an easy to navigate website. The platform seems to have no technical issues most of the time and seems to pay attention to its users as the customer support is highly rated on this learning platform.

How much Udemy courses cost?

Udemy courses price ranges are between $20 to $50. There are no monthly memberships on this platform - once you buy a course, you get lifetime access to it. Your purchased course's data may be updated in the future with no additional charges too.

Is Udemy legitimate?

Udemy is only designed for your self-improvement wishes. This learning platform is not recognized by most of the employers and you won't get a legit certificate after finishing your course with Udemy. However, it always looks good on the CV, so don't think twice!

Is Udemy free?

Udemy offers a handful of free courses on their platform so tutors can build their names or simply for tutors to increase their student numbers in a particular course. There are more than 600 different free courses to choose from at Udemy right now.

Is Udemy accredited?

Udemy is not considered as an accredited institution and that means their courses are not counting towards college credit or any similar education units. Udemy is only for your self-improvement.

Which courses are available on Udemy?

Udemy offers courses in Finance & Accounting, Business, IT & Software, Office Productivity, Personal Development, Design, Marketing, Lifestyle, Photography, Health & Fitness, Music, Teaching & Academics and Development.