What You Will Learn?
- Learn Each Point in Detail for Microsoft Dynamics 365 For Customer Service (Cases, Knowledge Base, Configuration and Customer Service Hub - Part 1 or MB2-718)
- Learn Everything for MB2-718 Certification (Part 1/5) with Videos and practical Tasks
- Be Able to Study from Preparation Notes from This Course and Pass the MB2-7168 Certification
- Be Comfortable to Use Dynamics 365 for Customer Service
- Basics of Microsoft Office applications, Such as Outlook, Excel.
- Comfortable Using Technologies
- Basics of Microsoft Dynamics 365