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Course Details



Skill Level




What You Will Learn?

  • This course will teach you how to become a successful sales consultant
  • You will understand how the sales process works from start to finish
  • This course will help you get the skills you need to get the best from any negotiation and sales situation
  • You will know how to negotiate successfully
  • And more!



  • You will need a desire to master the selling process and be interested in sales and negotiation
  • You will need to be willing to commit to spending time studying this course


Section 2: Prepare The Train Driver - Self Development For The Sales Consultant 38:22
Section 3: Pre-Suppositional Sales - Pre-Suppositions And Worldviews 1:14:25
  • The Train Track - Pre-Suppositional Sales Defined
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Section 4: The SMART Process - Learn How To Manage Emotions 42:59
Section 5: The Coaches - Getting Ready For Passengers 19:23
Section 6: The Train Route - Planning Your Sales Route 16:56
Section 7: Selling Tickets - Understanding How Prospecting Works 32:58
Section 8: Prospecting By Networking 26:50
Section 9: Prospecting By Phone 46:23
Section 10: Online Prospecting 31:25
Section 11: Making Friends - Friendliness And Personality Types 43:42
Section 12: Body Language - How To Read Your Prospect 1:15:41
  • Personality Type Body Language
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Section 13: Listening Station - Questioning And Listening 52:05
  • The Art Of Questioning And Listening
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Section 14: Negotiation Station - How To Negotiate Successfully 1:33:57
  • Negotiation Station
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Section 15: Objection Handling - How To Handle Objections To The Sale 1:45:20
  • Handling Objections
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Section 16: Closing The Sale 15:45
Section 17: Selling Season Tickets 12:30

About the Instructor

100% of students rated this instructor as excellent!
Reviews 0
Students 4
Courses 5

Mark, runs an online training company called SME Heroes, which specialises in training on all things to do with sales, online marketing, management and his personal passion of photography.

He has extensive experience with online business in various forms over the last 15 years and loves to share his hard-won lessons and techniques for online business success.

In addition he also has over 12 years experience in online retail and over 6 years experience as a commercial photographer.

This means he has a deep breadth of experience which comes through in his courses which are always designed to be easy to understand and to pass on the skills he has learned in a practical way.

BitDegree platform reviews

Our students say Excellent
9.5 out of 10
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