watching now
14 Students

Course Details

Lessons

46

Skill Level

Beginner

Scholarships

1 out of 50 left

What You Will Learn?

  • How to clearly communicate with the customer
  • How to solve the customer's problems efficiently
  • How to walk the extra mile for the customer's success

Hostinger Scholarships

50 first students will get 10 EUR cash scholarship each!

To be eligible, you have to

  • live in Kaunas, Lithuania,
  • complete Customer Success Agent course,
  • pass the course tests with at least a 80% score,
  • be at least 18 years old.

Description

Requirements

  • No special requirements - the course is perfect for beginners

Curriculum

Section 1: Customer Success Values 06:17
Section 2: Clear Communication 05:22
Section 3: (Don't) Be Casual 03:58
Section 4: Positive Language 02:06
Section 5: Deal Breakers 05:17
Section 6: Saying No to a Customer 02:43
Section 7: Angry Customers 03:38

About the Instructor

4.9
97.8% of students rated this instructor as excellent!
Reviews 3
Students 1,398
Massive audience
Courses 3

We are Hostinger, the leading web hosting services provider worldwide with over 29M users globally. Hiring and developing leaders is our core value. That's why Hostinger is sponsoring scholarships for BitDegree students. We're looking for the leaders in the making.

BitDegree platform reviews

Our students say Excellent
9.5 out of 10
trustpilot logo 1 trustpilot logo