Key Takeaways
- There is no direct integration of ChatGPT into Microsoft Teams, but third-party apps like Zapier, Tactiq, and Bricks offer AI functionalities;
- Microsoft Copilot serves as an alternative AI assistant within Teams, providing features like meeting summaries and task automation to enhance productivity;
- AI tools like Fireflies.ai enhance Teams by transcribing meetings in over 60 languages and offering features like conversation intelligence and smart search.
Microsoft Teams is one of the applications we got to know very closely while locked down in our homes, making sure we didn’t catch the infamous “Rona”, whose real name shouldn’t be mentioned. Now, even after everything has calmed down, many people are still using this platform for hybrid and remote work. Naturally, with AI appearing in the meantime as well, people have started to look for ChatGPT Teams integrations.
OpenAI’s chatbot is capable of all sorts of tasks. Hence, it’s understandable why people are looking at how to integrate ChatGPT in Teams, as this can speed up some tedious tasks.
However, it’s worth noting that people are also utilizing platforms like QuillBot for direct integration with Microsoft Word to help with writing. This highlights that using AI-powered software to streamline your everyday tasks is becoming very popular.
That said, unfortunately, there is no direct way to add ChatGPT to Teams like QuillBot or Fireflies.ai do. On the other hand, there are great alternatives and third-party services that you can take advantage of.
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Table of Contents
Popular ChatGPT Teams Integrations
Now that the disclaimer is out of the way, let’s look at the first option on how to use ChatGPT in Teams.
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With Zapier
For anyone who doesn’t recognize the name Zapier, it’s a relatively popular application designed to act as a middleman between two separate platforms. It’s worth noting that you also won’t need any coding knowledge.
Zapier uses a feature called Zap. It contains two parts - trigger and action. The former is pretty self-explanatory: a trigger is something that happens in one of the applications, and then one or more actions are executed in another platform.
One of the criteria for using Zapier is that the software you want to use it with has to have a publicly available API (Application Programming Interface), which you can use to build ChatGPT Teams integrations.
Previously, building a scheme of triggers and actions could take a decent amount of time, especially if you had no experience using the application. Currently, making a Zap is much easier. The platform has introduced a tool called Copilot, an AI-powered assistant that helps users create the scheme.
You won’t have any trouble using this feature if you have used chatbots like Writesonic or QuillBot. The process is identical: you write a prompt of what you want done. For example, it might look something like this: “Create a Zap that would summarize every new Outlook email that I receive”.
Afterward, based on the prompt, Zapier’s Copilot will create everything for you. All that’s left to do is connect the accounts of the applications that will be the trigger and the action.
Thus, implementing ChatGPT Teams integration becomes easy. With the help of Zapier, users can connect both platforms and execute various tasks, including automating responses when someone mentions a specific keyword in a channel. In addition, you can also have ChatGPT create conversations from new Microsoft Teams interactions.
Moreover, for extra convenience, Zapier allows users to apply filters so that only specific types of messages are sent. Additionally, in case you’re worried about your private information being leaked, it’s worth highlighting that the application is SOC 2 Type 2, GDPR, and CCPA compliant.
With Tactiq
Another way to use ChatGPT in Teams is by utilizing an application called Tactiq. It's a Chrome browser extension that can perform various tasks, including transcription and summarizing.
However, before diving further into this platform, it’s worth mentioning that it doesn’t exactly use ChatGPT but OpenAI’s enterprise API, which is slightly different.
The key distinction between them is in their implementation. While ChatGPT offers a conversational interface for direct interactions, OpenAI’s enterprise API powers tools like Tactiq by providing more tailored and scalable functionalities, such as transcription and summarization, for business applications. This makes the API more suited for integration within specific platforms rather than the broader, user-friendly approach of ChatGPT.
The Tactiq application is also capable of identifying important discussion points and generating actionable insights, helping you follow up on critical tasks and decisions. In addition, users can streamline their workflow and personalize their meeting experience by setting up custom AI prompts for frequently asked questions or specific actions.
Furthermore, this ChatGPT Teams plugin supports over 30 languages, including English, Spanish, French, and German. So, if you have an international team or strong accents, the application should have no trouble transcribing your conversations. Additionally, users can utilize Tactiq to transcribe past recordings by simply uploading them to the platform.
Users can access their summaries and analytics and review their meeting insights at any time for asynchronous communication throughout the organization.
Moreover, if this Microsoft Teams ChatGPT integration option isn’t really for you, but you’d still like to have an application that could transcribe your meetings, Fireflies.ai is a very similar platform. The software also supports over 60 languages and provides various features, such as Smart Search, Topic Trackers, and Summarizer.
Lastly, it’s only natural that some people will wonder if this ChatGPT Teams plugin is safe to use, especially since it has access to your conversations, which might contain sensitive information. Therefore, let me quickly tell you the safety measures it takes to make sure your data is safe.
The ChatGPT Teams extension is SOC 2 Type 2 compliant, which means that neither Tactiq nor OpenAI will use your private information. Additionally, to ensure that there are no weak points in the security system, the company also performs annual penetration tests.
With Bricks
Using the Bricks platform is another great way to integrate Microsoft Teams with ChatGPT. This user-friendly tool allows you to automate a variety of tasks directly within your Teams environment. The Bricks platform is great for individuals and businesses looking to enhance communication and automate tasks within a team’s workflow.
One of the standout features of this ChatGPT Teams integration software is its ability to manage complex data. While OpenAI’s chatbot handles natural language processing and text generation[1], Bricks transforms that information into actionable insights. For instance, it effortlessly creates data visualizations like charts and graphs, allowing teams to make more informed decisions.
When a conversation or meeting requires additional clarity, Bricks turns inputs into understandable visuals, further amplifying ChatGPT’s role as an assistant.
Beyond simple task automation, Bricks enhances customer service interactions within Teams. By utilizing AI-powered tools, organizations can create response templates, automate customer inquiries, and ensure faster, more accurate communication. This AI-driven support reduces manual workloads while improving customer satisfaction, enabling companies to maintain high service standards without overextending resources.
The integration also supports multi-language communication, which is especially valuable for global teams. In addition, this ChatGPT Teams extension provides real-time translations and captions, ensuring all team members can participate actively regardless of language barriers.
By leveraging OpenAI’s software alongside Bricks’ translation capabilities, team discussions can proceed smoothly without the need for external translation services.
Furthermore, in terms of data management, this ChatGPT Teams integration platform excels at maintaining a centralized knowledge hub for teams. It assists in building a knowledge base that members can access for quick answers.
Lastly, Bricks emphasizes security with robust compliance measures such as SOC 2 Type 2 certification. This ensures organizations can confidently integrate these tools without compromising sensitive information. Using this ChatGPT Teams plugin enables secure, AI-powered automation and communication, allowing teams to focus on innovation while maintaining data integrity.
With Mozzaik365
The MODA application, developed by Mozzaik365, is the last direct Microsoft Teams ChatGPT extension we’ll look at before exploring alternatives. This software is designed to create a single, connected workspace that simplifies your team’s daily lives.
Now, before you start wondering how to add ChatGPT to Teams using Mozzaik365, it’s important to mention that the application is still in demo mode. Hence, in order to have access to the platform, you will need to fill out a form and request access.
That said, to help you decide if it’s worth requesting a demo, you should familiarize yourself with MODA's features and use cases.
The product is designed to act as a highly customizable dashboard. With this Microsoft Teams ChatGPT integration, users can centralize communications and business tools in clear spaces that can be accessed directly from the Teams interface. For instance, you can use the dashboard to create quick actions to join events, update tasks, read an article, or start a conversation with a coworker.
You can also centralize your notifications in the Teams activity feed to stay connected with your colleagues and tasks.
Moreover, by learning how to use ChatGPT in Teams with MODA, you can enhance your communication channels by segmenting and targeting audiences. The extension will also strengthen engagement in your workspace with a seamless and comprehensive experience, and it even notifies users when there is news that concerns them.
This ChatGPT Teams plugin helps you introduce a simple onboarding process. MODA can assist you by automatically rolling out a temporary dashboard that centralizes the entire experience of new employees discovering their professional environment.
Another thing worth mentioning is that there is also a mobile version of this Microsoft Teams ChatGPT integration. This allows you to offer a pleasant experience for your frontline workers by rolling out a complete, simple, and integrated dashboard within the workspace. As a result, your workers will have the ability to access important information, including upcoming tasks, directly from their Teams app.
Additionally, Mozzaik365 states that by using MODA, you can save up to 2 hours per week, freeing up time for more important tasks.
When it comes to the security measures taken by this ChatGPT Teams integration, there are no specific details provided, as to what compliance they adhere to or what encryption method they use on their website. Therefore, it's hard to judge how protected your data is. On the other hand, the company does state that it does not sell or otherwise communicate your private information to third parties.
Alternative Teams Integration Options
Unfortunately, as you can see, there aren’t a lot of direct ChatGPT Teams plugins. However, there are other AI-powered platforms that provide great features and directly integrate with both Microsoft and OpenAI.
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With Microsoft Copilot
One such application is Microsoft Copilot. Serving as an alternative integration option, this platform offers a seamless, built-in solution for how to use artificial intelligence in Teams. Designed as an AI assistant, Copilot helps users automate workflows, streamline communication, and enhance productivity[2].
The application leverages Microsoft’s existing ecosystem and provides real-time insights and capabilities across various 365 apps, including Teams, making it a more intuitive option for users already embedded in the Microsoft environment.
One of the primary strengths of Copilot is its ability to summarize conversations and create meeting agendas. Whether you’ve missed a call or need to catch up on a complex discussion, Copilot can recap key points, identify action items, and suggest follow-up tasks, significantly reducing the time spent on manual note-taking or task management during conversations.
Additionally, what sets Copilot apart from other AI tools like Zapier or Tactiq is its deep integration with Microsoft Graph. This allows the application to draw upon all the data you have permission to access within your organization, including emails, files, and chats. Such contextual grounding ensures that Copilot’s suggestions are highly relevant to your work, minimizing the need for manual input or corrections.
In addition to its collaboration features, Copilot integrates with other Microsoft 365 applications such as Word, Excel, and PowerPoint. In Teams specifically, it can automate repetitive tasks like translating chats into different languages, making it particularly useful for international teams where communication is essential.
Setting up Copilot in Teams is straightforward. Once integrated, it automatically interacts with your chat and meeting data, providing insights and automating administrative tasks. Users can invoke Copilot in meetings, where it listens to conversations in real time, generates summaries, and answers questions based on the transcript. To get started, you'll need a Microsoft 365 subscription that includes access to Copilot.
Given the sensitive nature of the data Copilot interacts with, Microsoft has built robust security features into its AI assistant. All interactions are governed by Microsoft’s enterprise-grade security and compliance policies, including SOC 2 Type 2 compliance. Copilot also only accesses data that you have permission for, making it a trusted option for businesses that prioritize data privacy.
While third-party applications like Tactiq or Zapier are valuable for specific use cases, Copilot's native integration offers a more streamlined and secure experience. Being part of the Microsoft 365 ecosystem, it provides more accurate and context-aware outputs, reducing the learning curve and enhancing productivity within Teams. Plus, regular updates from Microsoft ensure that Copilot continues to evolve alongside other Microsoft tools.
For users already invested in the Microsoft 365 suite, Copilot is a powerful feature that brings AI-driven efficiency to everyday tasks. Its deep integration with your organization's data and ability to provide tailored recommendations set it apart from third-party tools, making it an excellent choice for teams looking to automate workflows, streamline communication, and improve overall productivity.
With Read AI
If you’re looking for an application that could make your meetings, emails, and messages more efficient with AI-generated summaries, transcripts, playback, and highlights, Read AI might be worth looking into.
The reason why this integration option is so great is that it will provide you with more features than any of the other Microsoft Teams ChatGPT extensions mentioned above. Read AI basically has all the tools you need in one place.
That said, let me give you a few examples of how you can use this platform to enhance your everyday workflow. AI-powered playback is one of the features that you can utilize. It’s designed to summarize the meeting both in text and video, and it does this not just by understanding the words that were said, but also by contextualizing the reactions of listeners. As a result, users do not need to go over an hour-long meeting to receive a more accurate view of the whole conversation.
If you have a recording, you can even have Read AI summarize your old meetings. Simply upload your audio and video files, and the software will generate a detailed report with a summary, accurate transcript, action items, key questions, and highlights, among other things.
Another helpful feature that Read AI has is a Speaker Coach. As you can imagine, based on the name of this tool, it’s designed to give you customized, private speaker coaching metrics and recommendations based on your meetings.
Furthermore, with Read AI, you can empower your team with instant access to crucial information. The software automatically identifies key questions and provides accurate answers from several conversations. This automates collaboration and allows decisions to be made swiftly.
With this tool, users can also instantly amplify their understanding of any topic with source citations. The source panel allows you to pinpoint the origin of action items, key questions, and more.
Additionally, for recurring meetings in Teams, Read AI will send you an alert highlighting guests who have a low participation rate and give you the option to remove them from the meeting. The application does this by aggregating engagement, sentiment, participation, and more across meetings to find opportunities for improvement.
Moreover, it’s worth noting that Read AI is compatible with Teams, Outlook, and Edge. Hence, if you are already highly involved in using Microsoft’s environment, this is a great extension for you.
Naturally, since the meetings might contain highly confidential and private information, Read AI provides high-security standards. For example, the platform is SOC 2 Type 2 compliant. The company also states that they don’t sell or share your data with anyone. In addition, when Read AI joins a meeting, it will request permission to join from the host, and you can remove it at any time.
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With Fireflies.ai
There is a high chance that you have already heard of the Fireflies.ai application, especially since you are looking for information on how to integrate ChatGPT in Teams. For anyone who doesn’t know about this platform, let me familiarize you with it.
Fireflies.ai is a widely used AI-powered notetaker that is designed to join your meetings and assist you with various tasks. One such example is transcription. The application lets its users focus on the conversation without worrying about missing some details. This is because Fireflies.ai transcribes the whole meeting, and you will always have the option to check any information you might have missed.
The best part about Fireflies.ai and where it differs from other AI-powered transcription applications is that it supports over 60 languages. A few examples include Danish, French, German, Spanish, and Japanese. Therefore, if you have an international team that doesn’t speak English or has a heavy accent, it won’t cause an issue with Fireflies.ai.
Another feature this platform offers is Conversation Intelligence. This tool consolidates insights around speakers, topics, and sentiments. The feature can also track the following statistics:
- Number of questions asked;
- Time spent in conversations;
- Longest monologue;
- Filler words used;
- Talk-to-listen ratio.
You can also utilize the Conversation Intelligence feature in various fields. For example, the sales team can use it to improve pitches, coach their reps, and close more deals. Recruiters can increase hiring speed by identifying trends across candidate interviews. The marketing team can use Conversation Intelligence to discover what messaging works and what doesn’t from customer and team interactions.
Furthermore, Fireflies.ai offers Smart Search and Topic Tracker tools. The former lets you look at not just keywords but also themes and topics, such as metrics, dates, times, items, sentiment, and questions, among other things.
Meanwhile, the latter is designed to help you create your own custom topic trackers. The software will assist you with finding discussions around competitors, objections, pricing, and other themes.
In addition, Fireflies.ai offers even more features for use with Microsoft Teams. Soundbites is one of the tools, and it turns important parts of calls into shareable soundbite snippets that you can share straight from the dashboard. You can also leave a pin, thumbs up, or thumbs down at different parts of the call so your teammates can review the specific parts later.
That said, these are not all of Fireflies.ai's features, and if you become interested in this software, I suggest trying it out.
Lastly, the application is SOC 2 Type 2, HIPAA, and GDPR compliant, so you can rest assured your private information will be kept safe. Moreover, Fireflies.ai hires third-party security experts to perform penetration tests to ensure that confidential data will not be breached or leaked.
Conclusions
After exploring various ways how to add ChatGPT in Teams, I believe that it’s safe to say that there aren’t a lot of options to choose from. What is really disappointing is that there is no direct integration between these two platforms.
However, Microsoft does offer its own AI-powered chatbot, Copilot. As mentioned, you can directly integrate this application with Teams and leverage all sorts of tools to streamline your workflow. As a result, you can even save a few hours that you can use for more important tasks.
That said, even though there is no direct method on how to add ChatGPT to Teams, you can still enjoy the benefits of other alternatives, such as Fireflies.ai, which you can also integrate with another great platform, Descript, using Zapier’s interface.
The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy or use any kind of AI tool. Before making financial investment decisions, do consult your financial advisor.
Scientific References
1. H. N. Hai.: 'ChatGPT: The Evolution of Natural Language Processing';
2. J. Statton.: 'An Introduction to Microsoft Copilot'.