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1 Students
20 Lessons
Beginner

What You Will Learn?

  • How to work with Microsoft Dynamics 365 For Sales, Customer Service, Project Service Automation
  • How to comfortably navigate through the application
  • Security Model, Adding Users, Customizations, Reporting and lot more

Curriculum

2h 46m
Section 1: Welcome
05:54
Section 2: Get Started With Microsoft Dynamics 365 (CRM)
23:27
What Is Microsoft Dynamics 365?
03:49
Microsoft Dynamics 365 (CRM) Deployment Types
02:42
Microsoft Dynamics 365 (CRM) Sign Up Process
08:39
Microsoft Dynamics 365 (CRM) Application Navigation
08:17
Section 3: Microsoft Dynamics 365 (CRM) For Sales
26:53
Microsoft Dynamics 365 For Sales Important Terms
09:52
Microsoft Dynamics 365 For Sales Application Demo
17:01
Section 4: Microsoft Dynamics 365 (CRM) For Customer Service
20:58
Microsoft Dynamics 365 For Customer Service Important Terms
07:08
Microsoft Dynamics 365 For Customer Service Application Demo
13:50
Section 5: Microsoft Dynamics 365 (CRM) For Project Service Automation (PSA)
18:17
Microsoft Dynamics 365 For PSA Important Terms
06:54
Microsoft Dynamics 365 For PSA Application Demo
11:23
Section 6: Microsoft Dynamics 365 (CRM) For Field Service
14:52
Microsoft Dynamics 365 For Field Service Important Terms
06:27
Microsoft Dynamics 365 For Field Service Application Demo
08:25
Section 7: Microsoft Dynamics 365 Important Features
50:19
Dynamics 365 Records & Activities Creation
05:32
Dynamics 365 User Creation & Security Model
08:01
Microsoft Dynamics 365 Settings & Administration
19:34
Microsoft Dynamics 365 Customization Overview
08:18
Microsoft Dynamics 365 (CRM) Reporting Overview
08:54
Section 8: Quick Recap & A Gift :)
05:30
Course Quick Recap
05:07
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Description

Requirements

  • Basic computer skills

About the Instructor

100% of students rated this instructor as excellent!
Reviews 2
Students 9
Courses 9

Abhay Sharma is an Author, Entrepreneur, result oriented Trainer and a Marketing Consultant. Also, he has an excellent project management experience (PMP Certified) and he is a Microsoft Certified Trainer (MCT).

He has expertise in Microsoft Dynamics products and trained thousands of professionals around the world.

BitDegree platform reviews

Our students say Excellent
9.5 out of 10
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