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Course Details



Skill Level




RESERVE - Only minutes left for your FREE certificate!

What You Will Learn?

  • How to work with Microsoft Dynamics 365 For Sales, Customer Service, Project Service Automation
  • How to comfortably navigate through the application
  • Security Model, Adding Users, Customizations, Reporting and lot more



  • Basic computer skills


Section 1: Welcome 05:54
Section 2: Get Started With Microsoft Dynamics 365 (CRM) 23:27
Section 3: Microsoft Dynamics 365 (CRM) For Sales 26:53
Section 4: Microsoft Dynamics 365 (CRM) For Customer Service 20:58
Section 5: Microsoft Dynamics 365 (CRM) For Project Service Automation (PSA) 18:17
Section 6: Microsoft Dynamics 365 (CRM) For Field Service 14:52
Section 7: Microsoft Dynamics 365 Important Features 50:19
Section 8: Quick Recap & A Gift :) 05:07

About the Instructor

Reviews 1
Students 364
Courses 9

Abhay Sharma is an Author, Entrepreneur, result oriented Trainer and a Marketing Consultant. Also, he has an excellent project management experience (PMP Certified) and he is a Microsoft Certified Trainer (MCT).

He has expertise in Microsoft Dynamics products and trained thousands of professionals around the world.

BitDegree platform reviews

Our students say Excellent
9.5 out of 10