From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.
What if you could learn the secrets of dealing with ANY type of behavioral response and social interaction style?
This course will give you the knowledge around the principles and the skills that you need to improve your interactions, build your confidence, and change your life.
The four social interaction styles are driver, expressive, amiable, and analytical. Each style approaches social interactions differently with advantages and limitations. Each social interaction style responds differently to pressure and each social interaction style has a different stress response.
By completing this course, you will be able to:
Everybody has their own social interaction style based on their behavioral preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.
Being able to identify the social interaction style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate, and influence. Ways to work with each social interaction style will be explored along with techniques to enhance and improve your interactions leading to better communication.
Provided within the course is a questionnaire to determine your social interaction style. Completing this practical activity will enable you to understand your own social interaction style in more detail.
The course contains loads of material and tools for you to download and use with your social interactions to help with your learning.
This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work. This course will help you to get on with anyone.
Course consist of total 1h 13min of content, in total.
Robin Hills is an emotional intelligence coach, international speaker, and director of Ei4Change - recognised nationally and internationally as specialists in emotional intelligence, neuroscience and positive psychology in the workplace. Robin has more than 35 years of successful experience in commercial and leadership, working in various companies such as NHS, charities, universities, biotechnology companies, and others. Also, he is the author of valued books (“The Authority Guide to Emotional Resilience in Business” and “The Authority Guide to Behaviour in Business”).
Robin Hills loves to give practical relevance to increase productivity and effectiveness, that he founds by linking together the outputs from assessments.
On BitDegree, learning from this instructor, you have an amazing opportunity to improve your emotional intelligence skills. Robin Hills will teach you how to manage stress, how to develop emotional intelligence in teams, how to inspire others and much more. So don’t hesitate. Choose from a variety of his courses and start learning today!